**Description**:
**About Gartner Digital Markets**:
**What we’re looking for**:
The Account Manager provides world-class, omni-channel support to our clients (software marketers and business leaders). This role requires a blend of customer relations, sales, and consulting skills. As a member of the Client Success team, you’ll become an expert on our product offerings and gain deep knowledge in SaaS, marketing and technology business. You'll spend your day learning about our clients’ business goals and educating them on best practices to grow their business through their lead generation campaigns.
**Why you’ll want to come to work**:
- Onboard new clients, familiarizing them with our product offerings.
- Provide ongoing support and education to clients.
- Troubleshoot any client issues and liaise with the product team as needed.
- Drive cross-sell, upsell and expansion opportunities within your territory.
- Identify opportunities to improve the customer experience.
- Collaborate with business development and sales teams.
**What you’ll bring to the team**:
- Bachelor's degree preferred, but not required.
- 2-4 years of relevant sales or customer support experience.
- High level of English is required. Additional languages welcome (French, German, Spanish, Italian, Dutch).
- Excellent communication skills, verbal and written.
- Proficient computer skills required, experience with CRM preferred.
- Strong interpersonal skills, with ability to persuade and influence others.
- Strong organizational and time management skills, with ability to multitask.
- Enthusiasm for helping and educating others.
- Interest in marketing, business and technology.
- 0-25% travel annually.
**Check out our video to learn about who we are, and what we do**:
**What you´ll find**:
- Limitless growth and learning opportunities.
- A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
- A chance to make an impact - your work will contribute directly to our strategy.
- Frequent social activities such as movie night, laser tag, bowling, escape room, summer beach party, hiking & bbq, and more!
- Hybrid, virtual-first, environment with flexibility, remote work, Friday afternoons free, and more.
- Fresh fruit, snacks, selection of teas, fair trade organic coffee and a fridge full of beer for our Beer O’Clock on Friday afternoons.
**What you´ll receive**:
- Competitive compensation.
- 23 days annual holiday, and additional days off for your birthday, 24th & 31st of December.
- Private Medical and Dental Care.
- Life and Disability Insurance.
- Public Transport Subsidy.
- Ticket Restaurant Card.
- Childcare Vouchers (Ticket Guarderia).
- IncentiFit - annual reimbursement for health-and-wellness-related activities.
- Pension Scheme.
- Tuition Reimbursement.
- Employee Stock Purchase Plan.
- Employee Assistance Program.
- Gartner Gives Charity Match.
- Relocation Assistance - a specialist to help you with all the appointments and paperwork.
**What are we**:
- Action Oriented - Deliver fast, get great results. We embrace the vision, roadmap to success and the action it takes to make it happen.
- Intellectually Curious - Seek to learn, love to teach. We’re humble and embrace respectful, radical candor with a mindset of ongoing professional and personal development.
- Collaborative - One team, shared mission. We welcome feedback and understand the value of working together to accomplish more than what is possible individually.
**PLEASE NOTE**:
- Applications must be submitted in English.
- A valid EU visa/passport is required for this position.
**#digitalmarkets**
**#LI-LF2**
**#LI-Hybrid**
**Who are we?**
Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.
**What makes Gartner a great place to work?**
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner
**What we offer**:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access