Omega CRM Consulting is seeking a ServiceNow Specialist to collaborate with a leading global pharmaceutical company.The ideal candidate will understand the fundamentals of ServiceNow, including community resources and services, as well as the Citizen Developer approach within ServiceNow.Key responsibilities include :
Configuration and maintenance of the ServiceNow platform within the WSD module and APIs.Developing, maintaining, and customizing ServiceNow applications, workflows, dashboards, and reporting solutions.Collaborating with cross-functional teams to deliver high-quality solutions, enhance processes, and provide technical support.Analyzing system performance issues, implementing corrective actions, and identifying root causes.Conducting code reviews to ensure adherence to industry best practices and quality standards.Implementing security policies using ACLs, roles, and groups.Driving innovative solutions and digital transformation initiatives with clients.Developing application prototypes and Proof of Concepts on the ServiceNow platform.Staying updated on ServiceNow product developments, complementary technologies, and industry trends to identify opportunities for platform expansion.J-18808-Ljbffr
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