We are looking for a motivated and technically skilled Field Service Engineer (m/f/d) to join our Electrophysiology Division, based in Diegem, Belgium, supporting clients across Europe.
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Descubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación.
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In this role, you will be responsible for the installation, maintenance, and repair of advanced 3D cardiac mapping and electrophysiology systems, working closely with clinical and technical stakeholders in high‐stakes environments.
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Roles & Responsibilities
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You will be responsible for the full technical lifecycle of our electrophysiology systems, including:
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- Installing, upgrading, maintaining, and repairing advanced medical systems for 3D cardiac mapping and electrophysiology procedures
- Managing your service territory independently (Europe), including planning and prioritizing weekly activities
- Diagnosing and resolving equipment malfunctions quickly and effectively, both onsite and remotely
- Travelling extensively within the assigned region and occasionally across Europe, sometimes on short notice
- Driving customer satisfaction through performance reviews, complaint analysis, and continuous improvement initiatives
- Accurately documenting service activities in the Service Management System
- Communicating technical issues, risks, and improvement opportunities to management
- Strictly following health, safety, and environmental standards
Skills & Qualifications\n
- Bachelor's degree (or equivalent experience) in Biomedical, Electrical, Electronics, or Computer Engineering
- Valid driver's license
- Hands‐on experience with standard test equipment (e.G. digital multimeter, safety tester)
- Excellent xugodme written and verbal communication skills in English
- Second European language (fluency or strong proficiency) is a strong advantage
- Willingness to work versátil hours, including weekends or off‐hours when required
- Previous experience in Field Service and/or the medical device industry is preferred
- Strong organizational, analytical, and problem‐solving skills
- Physically able to lift and move equipment up to 35 kg, with frequent standing and bending
- Strong commitment to quality, compliance, and safety standards