As a Learning & Development Journey Owner, you will lead the end-to-end design and orchestration of market-leading learning journeys across key career stages (e.g., Core, Manager, Leader). Operating at a global scale and enabled by our learning experience platform (MyLearningHub), you will create impactful, blended learning experiences that align with business needs, career development, and leadership growth. Your main focus is on the learner's experience from becoming aware of a learning need to applying knowledge on the job. Design a smooth, motivating, and goal-oriented learning experience that increases engagement and improves outcomes.
Responsibilities:
* Design End-to-End Learning Journeys: Develop comprehensive learning pathways tailored to specific roles, career stages, or leadership tracks, ensuring alignment with business priorities.
* Orchestrate Blended Learning Experiences: Integrate various learning modalities including digital content, live workshops, coaching, and experiential learning to create engaging learner experiences.
* Ensure Personalization and Progression: Design journeys that are adaptive to individual learner needs and career aspirations, enabling measurable progression and continuous development.
* Leverage Learning Technologies: Utilize the learning experience platform to deliver personalized, engaging, and scalable learning solutions.
* Collaborate Across Teams: Partner with LCD colleagues, business stakeholders, and SMEs to identify learning needs and co-create solutions that address diverse capability requirements.
* Align Learning Components: Work closely with learning product owners to ensure all components (courses, tools, assessments) are cohesive and aligned with the overall learning vision.
* Ensure Global and Local Relevance: Adapt learning interventions to local cultural, language, and functional contexts to ensure inclusivity and effectiveness.
* Champion a Learning Culture: Promote continuous learning by providing employees with the tools and mindset for development.
* Measure and Optimize: Define success metrics and continuously improve learning journeys based on feedback, business impact, and performance.
* Stay Ahead of Market Trends: Keep abreast of external learning trends and innovations to maintain best-in-class solutions.
Qualifications:
* 8+ years of experience in Learning & Development, with a focus on learning design, instructional design, or program management.
* Proven experience designing blended and personalized learning experiences, preferably using a Learning Experience Platform (LXP).
* Experience in learning design for various career stages (Core/Professional, Manager, Leader) in a global organization.
* Background in developing learning programs in a commercial, sales-driven, or recruitment environment within a fast-paced, business-oriented company.
* Strong understanding of adult learning principles and modern learning methodologies.
* Cultural sensitivity and commitment to inclusive learning practices.
* Ability to collaborate with cross-functional stakeholders to create impactful learning solutions.
* Strategic mindset with the ability to align learning initiatives with business goals.
* Experience using data and feedback for continuous improvement and innovation in learning.
* Proactive, learner-centric approach with a passion for enabling growth and performance.
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