The role:
The Interaction Designer is a key member of the Verisure Design Group, reporting to the UI Design Manager. The role will be based at our R&D centre in Madrid, Spain, possibly with some European travel required. This position is essential in delivering world-class interaction design solutions across the Verisure digital and physical product portfolio. You will be instrumental in evolving our customer touchpoints as technology, behaviors, and design patterns evolve.
As a Junior Interaction Designer, you will contribute to creating, developing, refining, and documenting innovative interaction design solutions aligned with Verisure's objectives. The role involves working on both tactical projects and strategic workstreams.
The Junior User Interaction Designer will be:
* A Problem Seeker: an analytical individual who uses various tools and methods to identify the root causes of customer problems with teammates.
* A Problem Solver: someone who explores and solves identified customer problems, iteratively validating design concepts.
* Passionate about Design: a creative person with a strong passion for end-user experience and understanding its impact on customers and users.
* A Design Champion: someone who advocates for end users and ensures their voice is heard throughout the design process.
Main Responsibilities
Main responsibilities include supporting the business in all aspects of Interaction Design, such as:
* Shaping new product & service experiences from early concept exploration to design solutions across digital platforms including Web, App, and Proprietary interfaces.
* Defining the overall experience of new products, including user flows, wireframes, and related documents, based on guidelines, patterns, and design principles.
* Participating in both small and large-scale user experience projects.
* Envisioning and communicating concepts using appropriate design tools to illustrate touchpoints across the customer journey.
* Bringing designs to life in collaboration with colleagues, product managers, and engineers, balancing technical and business requirements.
* Refining existing services to improve user experience.
* Uncovering insights and opportunities through activities like usability testing, research, and prototyping.
* Staying informed about digital trends and industry best practices to evolve products.
* Supporting internal initiatives, documenting solutions, and exploring new skills and tools.
* Presenting and selling design solutions to stakeholders.
* Supporting development and validating implementation during the process.
Required Qualifications
* 0-2 years of experience in interaction design.
* A university degree (preferably BA or BS) in Interaction Design, Human-Computer Interaction, or related field.
* A keen eye for design details, user-centric design, and innovation.
* Proficiency with UX software such as Sketch, Adobe Creative Cloud, and ability to create prototypes.
* Fluent in English, both written and spoken.
Application Requirements:
* An up-to-date CV and a compelling portfolio demonstrating your design skills and projects.
* A cover letter with a personal statement and salary expectations.
Personal Characteristics
* A passion for user-centered product creation and delivering excellent user experiences.
* A positive attitude, collaborative spirit, and proactive learning approach.
* High energy, engagement, flexibility, strong communication skills, and motivation.
* A desire to learn, grow, and develop interaction skills through observation, execution, and seeking knowledge.
* Familiarity with home security/smart home technologies and design thinking methodologies.
Verisure is a leading European provider of monitored security systems with 24/7 response services, protecting over 5 million families and small businesses. Join us on this journey towards a safer, smarter world. Apply today!
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