Company Description: Your Future Company: An online international distributor of outdoor furniture. The company's aim is to provide customers with outdoor spaces featuring well-designed, functional products at competitive prices.
Your responsibilities and impact as a Customer Support for Outdoor Furniture will include:
* Mentoring and presenting product information to customers
* Providing calm and resourceful troubleshooting for customer queries regarding their experience
* Communicating with other departments and redirecting related cases and issues to responsible teams
* Contributing to the success of your department
If customer service is a new field you'd like to explore and grow your career, this company values soft skills over specific field experience.
Qualifications:
* Native level of Spanish and fluent Portuguese
* Enthusiasm for gardening and outdoor furniture
* At least 2 years of experience in Customer Support
* Understanding of the value of good customer experience
* Attentive listening and effective communication skills
* Energetic, innovative, proactive, and able to work at a fast pace
* Living in Barcelona for an international career and life experience
* Team player, curious, dynamic, and social
Additional Information:
* Contract: Obra y Servicio (3 months probation)
* Work schedule: Mon-Fri, 40 hours/week
* Salary: €17,000-€19,000 gross/year
* Holidays: 25 days/year plus bank holidays
* Benefits: Free French classes during work hours, small international team, team activities, growth opportunities, kitchen facilities in the office
Hi, I’m Michiel from Blu Selection. I’ll handle your recruitment process for this position. Feel free to call me at +34 931 24 44 90 or connect via LinkedIn. If this project isn't the best fit, please send your CV for consideration in other projects or future opportunities.
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