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Customer support & technical after sales specialist (it/en)

Girona
Megamo
Publicada el 19 diciembre
Descripción

PMegamo is an international bicycle brand in full expansion, and we are looking for a strongCustomer Support Technical After Sales Specialist /strong to support our Italian and English-speaking markets and distributors. /ppbr/pp This is a strategic role that combines strongcustomer service, technical after-sales support and operational coordination /strong. /ppIf you are passionate about cycling, have strong technical skills, and enjoy helping customers and international partners, we want to hear from you! /ppbr/pstrongResponsibilities: /strongp• Provide support to customers, distributors, and sales representatives in strongItalian and English /strong. /pp • Resolve after-sales incidents efficiently and professionally. /pp • Offer technical support related to mechanics, warranties, spare parts and product setups. /pp • Maintain and update technical documentation and spare parts databases. /pp • Coordinate with the international sales team on operations, orders, deliveries and commercial needs. /pp • Manage orders, stock availability, inquiries and day-to-day support for the Italian and international markets. /pp • Participate in training sessions for technical and commercial teams in different markets. /ppbr/pstrongProfile Requirements: /strongp• Previous experience in customer service and after-sales support. /pp • Strong technical knowledge of bicycles (MTB, road, gravel, e-bikes). /pp • strongFluent Italian + English /strong (Spanish and other languages will be valued). /pp • Communicative, proactive, problem-solving and results-oriented mindset. /pp • Strong organizational skills, attention to detail and continuous improvement mentality. /pp • Experience using B2B platforms and digital tools. /pp • Residence in strongGirona or nearby areas /strong (100% on-site position). /ppbr/pstrongWhat we offer: /strongp• A key position within a fast-growing international brand. /pp • A young, dynamic and cycling-passionate work environment. /pp • Participation in strategic projects, product launches and global expansion. /pp • Real opportunities for professional development. /pp • Competitive conditions and long-term stability. /pp • Immediate incorporation. /ppbr/ppReady to join a brand in full international expansion? /ppbr/pp strongSend us your CV and become part of the Megamo universe! /strong /p

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