SoftServe
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is a global digital solutions company headquartered in Austin, Texas, with 2,000+ projects across the USA, Europe, LATAM, and APAC. We are a high-impact, cross-functional team driving digital transformation for Fortune 500 clients.
Our client is a leading global fashion retailer, operating in 200+ online and 90+ offline markets worldwide. We are looking for a
Senior Business Analyst
to help shape the product vision, strategy, and roadmap for enterprise-level digital solutions, working with a modern tech stack and delivering measurable business value.
Please note that this is a hybrid role, requiring attendance in the office at least twice per week.
IF YOU ARE
An experienced Business Analyst/Product Owner with a strong understanding of Agile and Scrum practices
Confident in backlog management, prioritization techniques, and roadmap planning
Skilled in translating business needs into clear, actionable user stories and acceptance criteria
Experienced in stakeholder management and expectation alignment, including senior client-side stakeholders across multiple countries
Comfortable working with cross-functional teams: engineering, design, business, QA
Experienced in driving discovery activities: workshops, interviews, hypothesis validation
Solid understanding of non-functional requirements and their impact on product quality
Data-driven: able to analyze user feedback, track product metrics and KPIs, and use them to inform backlog priorities
Upper-Intermediate Spanish (B2+) - required for direct communication with client management
Upper-Intermediate English (B2+) - required for work with cross-functional delivery team
AND YOU WANT TO
Manage and continuously refine the product backlog - prioritize based on business value and customer impact
Contribute to product roadmap planning and communicate progress and scope to client stakeholders
Collaborate closely with development teams to ensure requirements are clear and actionable
Lead discovery activities: workshops, hypothesis validation, user research
Analyze user feedback and product performance metrics to drive informed backlog decisions
Support product KPI and OKR tracking, linking business goals directly to backlog priorities
TOGETHER WE WILL
Have an individual career path for professional development and career growth
Boost leadership skills with managerial competencies with leadership-development programs that enable emerging and mature leaders to deliver more value
Work with a diverse team of professionals in a collaborative enterprise environment
Care about your initiatives - we are open to them, just come and share your ideas
Take part in internal and external events where you can build and promote your brand
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. xpzdshu SoftServe is an Equal Opportunity Employer.