Company Description
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AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.
Job Description
Shift: Dayshift
The Claims Analyst plays a vital role within the claims team and is responsible for supporting the claims teams in completing key tasks to promote and improve efficient business operations and customer outcomes across all lines of business.
The Claims Analyst will process and reconcile claims advice and claims payment-related transactions with a strong focus on accuracy, timeliness, customer service and the ability to work in a fast paced environment.
The Claims Analyst will work closely with the Third Party and First Party Claims Managers, the Claims Administrator and the wider claims team members.
Lodge new claims within 24 hours of receipt, urgent claims within 2 hours
Send acknowledgement to broker and if applicable – claimant
Attach schedule and PDS to claim file during FNOL process
Prepare claims histories across all lines
Distribute claims histories to brokers
Check integrity of claims reports to brokers and underwriters
Monitor relevant claims inbox and work with Senior to allocate
Assist with call backs to validate EFT details
File documents on claims systems as needed
Work closely with Claims Administrator and provide support as needed
Process and/or review claims payments across all systems
Perform ad hoc reconciliations and assist in quarterly and annual audit
General responsibilities
Other reasonable duties as directed by the business, within the scope of the role
Collaborate effectively with claims handlers and other business units
Adhere to company's policies, procedures and local guidance as well as to the legislation
Qualifications
Excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data entry or data outputs
High degree of organization including effective scheduling, prioritization and time management skills, completing tasks to tight deadlines
Demonstrates a 'can do' attitude
Ability to take ownership for own work, identifying the need for action (using initiative) whilst working effectively within a team
Displayed resilient and adaptable style, track record of remaining calm in demanding circumstances, adjusting xqysrnh comfortably to changing conditions / priorities
Good working knowledge of Microsoft Office;
Outlook, Word, Excel, PowerPoint
Flexibility, ability to multi-task and deliver initiatives within a short timescale
Interest in technological solutions to drive the robust management of claims
Enthusiastic, positive attitude
Technical savvy
Working knowledge of claims process
Minimum 2-3 years of experience in similar role
Experience in a financial services industry - preferred
Additional Information
Degree in administration or business management - preferred.
Job Details
Role Level: Associate
Work Type: Full-Time
Country: Philippines
City: Cadiz, Western Visayas
Company Website: Function: Sales
Company Industry/ Sector: IT Services And IT Consulting, Insurance And Financial Services