Pb Sales Supervisor 30H, La Roca Village /b p The Retail Division at MICHAEL KORS is a continuously growing network of more than 30 Outlets, 80 Lifestyle stores, 100 Concessions/Shop in Shops in 21 European Countries. Our EMEA Retail team is passionate, driven, multicultural and has a wonderful international spirit. /p pb Who You Are: /b /pp Our Sales Supervisors are empowered to achieve personal and store goals through coaching and leading their team to /pp deliver an elevated Customer Experience, both in store and virtually. Our Sales Supervisors have exceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy and optimism. /p pb What You’ll Do: /b /pullib People /b /lili Inspire, lead and coach the store team and collaborating with the host store to create a culture of performance delivery and accountability. /lili Support the management team in training and developing the store team as well as onboarding new joiners. /li /ul ullib Sales and Service /b /lili Lead the team of MK Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business both in store and through Virtual Shopping. /lili Ensure MK Ambassadors maintain client communication using all available clienteling apps and tools. /lili Proactively manage client database to increase sales. /lili Ensure sales and unit goals and all relevant KPIs are set for MK Ambassadors and communicated effectively. /li /ul ullib Operations /b /lili Ensure loss prevention is a key priority, assuming responsibility for taking quick action on early indications of any loss, collaborating with with SM, ASM and LPRM. /lili Ensure all company communication platforms are used effectively and relevant actions taken. /li /ul pb You’ll Need to Have: /b /pulli Relevant proven retail experience with a fast-paced retailer /lili Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience. /lili Able to work and thrive in a fast-paced retail environment keeping a positive attitude and maintaining Speed, Energy and Optimism /lili Proficiency in KPIs and Microsoft Office /lili Fluent English /li /ul pb What We Offer: /b /pulli Competitive compensation package /lili Employee discount across Michael Kors and Jimmy Choo /lili Clothing allotment /lili Employee Wellbeing programme /li /ulp_ /p p At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V /p /p