Omnivise Ecosystem Energy Management Solution Customer Success AnalystJoin to apply for the Omnivise Ecosystem Energy Management Solution Customer Success Analyst role at Siemens EnergyOmnivise Ecosystem Energy Management Solution Customer Success Analyst4 days ago Be among the first 25 applicantsJoin to apply for the Omnivise Ecosystem Energy Management Solution Customer Success Analyst role at Siemens EnergyGet AI-powered advice on this job and more exclusive features.A Snapshot of Your DayThe Customer Success Analyst is a critical role responsible for ensuring that our products are efficiently delivered to and adopted by our customers. This position involves maintaining updated delivery release materials for our products, developing a comprehensive suite of materials to enable sales, and demonstrating customer stories to architect journey maps and use cases. Additionally, this role will recommend change management practices to enhance customer adoption and apply knowledge of the energy markets to inform development roadmaps and solutions. The ideal candidate will have a strong background in product marketing, an understanding of the energy sector, and a passion for customer success.A Snapshot of Your DayThe Customer Success Analyst is a critical role responsible for ensuring that our products are efficiently delivered to and adopted by our customers. This position involves maintaining updated delivery release materials for our products, developing a comprehensive suite of materials to enable sales, and demonstrating customer stories to architect journey maps and use cases. Additionally, this role will recommend change management practices to enhance customer adoption and apply knowledge of the energy markets to inform development roadmaps and solutions. The ideal candidate will have a strong background in product marketing, an understanding of the energy sector, and a passion for customer success.How You’ll Make An ImpactMaintain and update sales and delivery release materials for the product, ensuring that all information is current and accurately reflects the product's features and benefits.Develop and maintain a comprehensive suite of sales enablement and marketing materials, including brochures, presentations, case studies, and whitepapers, to support the sales team in promoting the Energy Management solution successfully.Document and publish public-facing announcements regarding the release of new product features and partnerships as they are introduced via internal media (e.G., Yammer)Complete market, regulatory and competitor research;
compiling and analyzingresults to identify key customer requirements and describe how offerings address industry, regulatory, and customer needsDevelop thought pieces such as whitepapers, case studies, op-eds, and webinar presentations that creatively address industry challenges relevant to Siemens Energy Management solution offeringsSystematically meet with Regional and Central sales counterparts to track customer engagements throughout sales process and plan actions in support of on-going customer engagementsDevelop budgetary and firm offers in response to customer requestsDevelop and recommend effective change management practices to improve rates of customer adoption and satisfaction with the final solution.Apply deep understanding of energy markets to inform the product development roadmap, ensuring that our solutions meet current and future market needs.Collaborate closely with sales, product development, and customer success teams to ensure alignment and support cross-functional initiatives.What You BringBachelor’s degree in Business, Engineering, Computer Science, or a related field from an accredited academic institution, or relevant work experience, is required. Master’s degree or MBA preferred.Minimum 5 years of experience in product marketing, preferably within the energy sector or a related industry.Proven record of developing effective sales and marketing materials that drive product adoption and customer success.Strong understanding of customer journey mapping, use case development, and change management practices.Ability to independently lead tasks from the point of inception to completion, and report on progress of relevant initiatives to commercial product owner or solution managersSophisticated technical writing skills;
ability to develop compelling supporting intellectual capital such as pitch decks, slick sheets, whitepapers, blogs, and presentations for senior audiences and experienced energy management professionalsExperience with the North American energy markets, including key trends, regulatory environments, and customer needs.Excellent communication, presentation, and interpersonal skills, with the ability to engage and influence collaborators at all levels.Ability to work collaboratively with cross-functional teams, including R&D, sales, and product development, to deliver customer-focused solutions.Creative problem solver with strong analytical and problem-solving skills.Actively pursue ongoing professional development and continuous learning to remain at the forefront of industry trends and best practices.Ability to work effectively in a fast-paced, cross-functional environment.Willingness to travel as needed to meet with customers and internal teams, including internationallyStrong command of the English language is essentialWho is Siemens Energy?At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.Find out how you can make a difference at Siemens Energy :
Commitment to DiversityLucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.Competitive salary based on your professional backgroundCompetitive benefits :
annual gross cafeteria allowance of HUF 504,000, yearly bonus, loyalty bonus, social benefits, term life insurance, commuting subsidies, daily allowance for travelling periods in case travelling is neededPrivate health insuranceWork in a cohesive, friendly community - families work here tooModern and international environmentFlexible working hours for work-life balance2 home office days per weekRegular corporate events supporting your health and wellbeing :
free health weeks in spring and autumn, community activities, team buildings, family events, and social initiativesContinuous trainings to improve your professional knowledge and skillsYou can take a diversified career path with job security of a leading global companyCollaborations across functions, business and regions will develop your skills and expand your network of contacts tooEmployee referral bonusEmployee discounts on purchases and servicesSeniority levelSeniority level AssociateEmployment typeEmployment type Full-timeJob functionJob function AnalystIndustries Appliances, Electrical, and Electronics ManufacturingReferrals increase your chances of interviewing at Siemens Energy by 2xGet notified about new Customer Success Analyst jobs in Spain .Madrid, Community of Madrid, Spain 1 month agoMadrid, Community of Madrid, Spain 4 days agoCustomer Success Manager (Revolut People)Greater Madrid Metropolitan Area 3 days agoGreater Madrid Metropolitan Area 3 days agoCustomer Success Manager - 12-month fixed-term contractGreater Madrid Metropolitan Area 3 months agoAssociate Customer Success Manager - 100% remote - Europe Public Relations Customer Success Manager Customer Onboarding and Success Manager (Employer of Record)Madrid, Community of Madrid, Spain 2 days agoCustomer Success Manager / Program ManagerMadrid, Community of Madrid, Spain 2 weeks agoMadrid, Community of Madrid, Spain 4 days agoMadrid, Community of Madrid, Spain 2 months agoSenior Client Success Manager - Strategic AccountsMadrid, Community of Madrid, Spain 4 days agoMadrid, Community of Madrid, Spain 1 week agoEnterprise Customer Success Manager (Global Markets)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.J-18808-Ljbffr
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