As a Sales Director, the person is overall responsible for the Elopak performance in the particular market(s). The purpose is to set and achieve sales targets. The person is the main head of all commercial activities in the market and takes the overall lead to existing and new clients. The Sales Director holds long-lasting relationships at customer top level and acts as the liaison between key customers and internal teams. Moreover, as a Sales Director, this person ensures the smooth interaction of the Market Unit with Corporate (HQ), Regional, and other local Units leading with integrity the KAM’s or / and Sales Managers in line with the Elopak guidelines and policy.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Responsible for setting business plans (Sales / Prospecting) for local Sales to follow, considering the present market trends, regulation evolution, and business models. This includes identifying and developing new approaches to potential customers. Achieving the agreed sales targets and outcomes on time is the goal.
Responsible for establishing, sustaining, and optimizing the Elopak / Customer relationship, aiming always to increase customer satisfaction through the timely delivery of the products and services offered.
Has negotiation authority in the presales process and when closing sales cases in relation to offer / demand prices, ensuring compliance with negotiated settlements and alignment with Elopak’s policies and guidelines, as well as input from the Director Market Area.
Responsible for managing the sales process, including composing proposals and targeting potential new consumer audiences to expand the sales network to support new and existing customers.
Support presales activities through customer presentations and product demonstrations, aimed at new customer acquisition and customer bonding, keeping them informed of new releases or product improvements.
Create and ensure transparency within market development by providing and analyzing strengths and weaknesses in the business through sales and market territory analyses, forecasts, estimations, and reports to internal and external stakeholders.
Work together and communicate efficiently with other internal Elopak Teams to achieve strong customer support, including expediting the resolution of customer problems and complaints.
Lead the Key Account Managers team in the Market Unit Spean, setting goals and objectives to ensure the team’s qualitative development in competence and motivation. Responsible for fostering employees' professional development and strengthening the positive working environment.
Gather and share relevant information about Customer’s vision and future needs to consider when developing Elopak’s product portfolio (Business / Competitive Intelligence with a strong focus on sustainability and technology).
QUALIFICATIONS
Master in Business Administration, Sales, Marketing, or similar academic background.
10 to 15 years of professional experience in similar roles in multinational organizations.
Fluent in Spanish and English; any other European languages are highly valuable.
PERSONAL PROFILE
Solution-oriented thinking and problem-solving skills.
Excellent presentation, negotiation, and general sales skills.
Knowledge of CRM Systems, reporting functionalities, and analytical skills.
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