Head of Underwriting Support (with Business Analyst Manager experience)
Job Purpose
As the :
Job Purpose
As the : Head of Underwriting Support (with Business Analyst Manager experience). – Europe for Japanese Business, Local Marine Underwriting and Local Specialty you will be responsible for overseeing operational processes and systems for these divisions of Tokio Marine Europe, including oversight of key strategic change projects, ensuring delivery on time and on budget.
You will work closely with cross-functional teams ensuring (1) processes are efficient, harmonized, and fit business needs, and (2) policies and processes are seamlessly integrated into the TMHCCI operational infrastructure.
You will lead the planning and the execution of various underwriting initiatives/projects on Japanese Business, Local Marine and Specialty France and deliver the necessary operational workflow.
You will be responsible for all matters data, including data accuracy, the effective use of core systems data, and effective use of data through efficient and user-friendly reporting and collaboration tools.
You will act as the interface between the business and the TMHCC International IT department in managing the business´ underwriting and operational systems.
You will work closely with the members of Underwriting and Business Development team in setting the direction for profitable business expansion and expanding our product and distribution capabilities.
Since TME Japanese Business and UK Japanese Business are operated as a single unit, the above includes the matters of UK Japanese Business domain where necessary.
Key Responsibilities
* Manage Business Analyst Team.
* Develop and oversee operational strategies to improve efficiency, performance and scalability across the TME Japanese, Local Marine and French Specialty divisions and aligned with TMHCC/TMHCCI/TME strategy. Ensure optimal use of technology, data and resources and suggest and implement changes where necessary.
* Acts as the Business Sponsor for TME Japanese Business., Local Marine and Specialty France divisions within the company´s Product Model, including budget and capacity planning.
* Lead, plan and monitor the execution of strategic projects and initiatives and identify and mitigate risks and issues related to delivery
* Provide leadership and guidance to the TME Japanese Business, Local Marine and Specialty France Business Analysis team
* Bordereau management – ensure effective and reliable data collection on binder facilities and inward reinsurance facilities and act on the underwriting bordereaux upload into GNS
* Ensure operational processes and E-folders are compliant with company policies and regulatory requirements
* Supervise periodic internal underwriting audits
* Support the Chief Underwriting Officer / UW Manager in operational matters and execution
* Liaise with functional stakeholders in TME and TMHCCI as required
* Act as liaison for the Project Management Office on relevant operational projects for the Japanese Business local Marine and French Specialty division
* Foster a culture of continuous improvement ensuring operational agility
Since TME Japanese Business and UK Japanese Business are operated as a single unit, the above includes the matters of UK Japanese Business domain where necessary
Skills And Experience Specification
* Fluent in English. Any other languages will be an asset.
* Experience in leading a Business Analyst Team and Product Owner
* Experience in business requirements analysis and documentation
* Experience in EVT, UAT, bugs and Wave planning and execution
* Experience in working with an Agilesoftware methodology and Scrum
* Ba or MA degree in Business Administration, Law, Economics or similar relevant field
* Good understanding of company´s core business drivers
* Familiarity with underwriting processes and underwriting systems
* Excellent project management skills and ability to work efficiently and prioritize effectively in a fast-paced environment
* Proven ability for capacity building, including development tools, training, coaching and transferring knowledge
* Team player and service minded
* Ability to work in a fast-paced environment, handle multiple tasks, and meet tight deadlines
* Exceptional organizational and time-management skills
* Thorough and with attention to details
* Excellent problem-solving skills with the ability to anticipate challenges and proactively implement solutions
* Able and willing to travel as required
* Strong communication skills
* Strong people management skills
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Insurance
Referrals increase your chances of interviewing at Tokio Marine HCC International by 2x
Get notified about new Head of Support jobs in Barcelona, Catalonia, Spain.
Head of Customer success & support Spain
Head of Customer success & support Spain
Head of Technology - Game Development Studio
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr