MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services. As Europe's leading consumer electronics retailer, MediaMarktSaturn partners with the world's top tech brands to bring customers the latest and most innovative solutions.
Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.
This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools!
Excellent command of German
Excellent command of any other languages (Turkish/French/Polish/Hungarian/Dutch)
Professional level of English
Communicate with customers via chat, video, and co-browsing tools
Support customers with the initial setup and discovery of their new devices
Share responsibility for project KPIs through reporting and analysis
Continuously develop your skills and contribute to training materials for the team
Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.)
Comfortable with digital communication tools and video calls
Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays)
Fully remote position in Spain
~ Permanent contract
~Medical insurance
Video Interview with the Team Manager and HR Manager
Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto. xpzdshu
Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.