Location: Madrid
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Work mode: Hybrid (1 day per week in office)
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Contract type: Permanent
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We're hiring a
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Sales Operations & CRM Business Analyst to join a global
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Sales Excellence team, supporting the rollout and adoption of Salesforce and sales processes across multiple business units (SBUs).
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This is a mid-level, high-impact role combining Salesforce expertise, sales operations, and stakeholder coordination in an international environment.
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What you'll do
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Act as the bridge between integral Sales Excellence and local teams
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Coordinate Salesforce enhancements, process improvements, and reporting needs
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Support global rollout, deployment, and adoption of Salesforce (Sales Cloud, Service Cloud)
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Translate business requirements into clear deliverables for IT/partners
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Drive pipeline governance, forecasting, and sales process consistency
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Build insights and reporting (Salesforce / Power BI)
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Lead stakeholder alignment across multiple SBUs and senior commercial leaders
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What we're looking for
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3–5 years in Sales Ops, Salesforce, RevOps, or Sales Excellence
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Hands-on Salesforce experience (Admin cert a plus)
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Strong understanding of pipeline management, forecasting, and CRM governance
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Experience working cross-functionally with global stakeholders
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Strong communication skills (fluent English + Spanish)
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Analytical mindset with focus on data quality and process improvement
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Comfortable owning projects and xqbhyrx driving adoption in a fast-paced environment
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Nice to have
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Experience with global CRM rollouts or multi-country environments
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Exposure to Power BI / reporting tools
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Familiarity with AI sales tools (e.g. Agentforce)
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Why join?
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High visibility role working with senior commercial stakeholders
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Opportunity to shape global Salesforce and Sales Excellence initiatives
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Fast-paced, international environment with real ownership