When you work at SmallWorld Financial Services, you help millions of people to support friends and family. If you're looking for a company with global presence and a rewarding purpose, look no further.Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller we make the world for our customers. Borders shouldn't mean barriers.SmallWorld is one of the largest money transfer companies in the world. We have a network of over 360,000 pick-up locations, a global team of over 1000 people who are responsible for over 15 million worldwide transactions each year.The best part? Our employees are as diverse as our customer base. By joining Small World, you will have the tools to learn, grow and develop in a multicultural environment.Passionate about working for a general company that celebrates and encourages differences? Looking to empower people and make a difference?Then join us.Let's make this big world into SmallWorld.**AGENT CONTROLLER- JOB DESCRIPTION**Responsible for collections, deposits, and credit limit management in Agent CreditDepartment. Acts as the liaison between agents and the Company and report the advances to immediate superior. Also liaise with the collections Companies.**Primary responsibilities**Checks to ensure that agents have a good payment behaviour and there is no incidents.Management PDQs.Solve different issue with agents related to credit limit.Organize and schedule pickups.Support the rest of the department with other business units.To follow payment plans.**Requirements**:Excellent time management skills and the ability to prioritize work.Excellent written and verbal communication skills.Strong organizational skills with the ability to multi-taskExcel experience (provable).**SKILLS**Microsoft Office SkillsProfessionalismVerbal CommunicationMultitaskTelephone Skills**Language (France & Spanish)** optional EnglishSCHEDULLE40 HOURSMonday Friday from 11:00 to 20:00 alternative Saturday.**SALARY**18112 €**JOB TYPE**Full timeEXPERIENCE6 months