Application Support - Freelance contract - 12 months - Onsite in Valencia, Spain
An experienced Application Support technician is needed for a one year contract. This is a hybrid role requiring 3 days onsite at the client base in Valencia, Spain, plus 2 days remote. You will work alongside an existing multinational group of technical support professionals, providing maintenance, troubleshooting and 2nd and 3rd line support on a variety of applications used on multiple projects. English is the main business language.
Single stage Teams interviews will happen in June/July for onboarding in August/September.
Technical Support duties will include:
1. Application support and application maintenance, resolving 2nd and 3rd line technical issues from end users in various locations.
2. Work on a ticket-based support system.
3. Provide expertise on applications to 1st level support persons.
4. Help improve business by proposing, evaluating and bringing in new applications and tools.
5. Assist with database structural changes (SQL).
6. Attend operational and other meetings related to application support.
7. Any other duties as required.
You will have:
8. At least 3 years of experience supporting technical environments (application support, service desk, technical support etc)
9. Expertise with the Windows environment and good knowledge of all or some of the following: SQL Server, Linux, O, Sharepoint & Sharepoint Online, PowerShell, MS Azure, .Net applications.
10. SQL reporting services experience.
11. Familiarity with ITIL processes
12. Excellent English language skills
13. Ability to work and live in Valencia for the contract duration, working as a local freelancer (autonomo).
If this role is of interest, please apply today. This is a great client that will be an excellent addition to your CV. You'll have fantastic colleagues and long term contract potential with multiple renewals expected, and Valencia is a brilliant city with lots to offer. Get in touch for more info!
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