Join a fast-growing SaaS company serving clients across Europe. If you’re passionate about building strong client relationships, driving product adoption, and solving real-world challenges — this is for you.
The Role
As a Customer Success Manager, you'll be the trusted partner of our international B2B clients. Your role will be to ensure long-term success and help them get the most out of the product.
What You’ll Be Doing
* Own a portfolio of clients and lead onboarding & engagement
* Provide strategic support to maximize product adoption
* Monitor usage trends and proactively solve potential issues
* Collaborate with sales, product, and support teams
* Advocate for the customer’s voice internally
What We’re Looking For
* 2+ years of experience in Customer Success or Account Management
* Experience in SaaS, B2B tech, or product-led organizations
* Excellent communication skills in English (bonus: German / French / Italian)
* Confident with CRM tools like HubSpot or Salesforce
* EU citizenship or current work authorization within the EU
* Seniority level: Associate
* Employment type: Full-time
* Job function: Customer Service, IT, Business Development
* Industries: Technology, Media
Additional Information
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Other roles include:
* Customer Success Manager - Early Stage - Up to 75k
* Senior Customer Success Manager (f/m/d)
* Enterprise Customer Success Manager
* Customer Success Manager (Remote)
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