We are seeking a strong operational leader to take full ownership of network and infrastructure operations across our industrial sites. This role serves as the key link between our factories, the NOC (Level 2.5/3), and our global operations, ensuring high service performance, stability, and ongoing improvement of critical systems.
Key Responsibilities:
Lead day-to-day operations of IT and OT infrastructures in our production plants.Coordinate with Level 2.5/3 NOC, vendors, and service partners.Define and monitor SLAs, KPIs, incident response, and problem management processes.Design and maintain operational procedures and documentation in line with our “you build - you run” approach.Support migration and transformation projects with a strong operational focus.Ensure resilience, monitoring, and change control across the full infrastructure stack.
Requirements7+ years of experience in network/infrastructure operations, preferably within industrial environments.Proven experience working with or managing NOC, SOC, and field operations teams.Strong expertise in on-prem IT/OT infrastructures, including network segmentation and L2/L3 troubleshooting.Solid knowledge of CMDB practices and ITSM tools.Demonstrated project management skills:
planning, execution, stakeholder coordination.Highly structured thinking, strong attention to process, and operational mindset.Fluency in English and excellent communication and coordination abilities.
Nice to HaveExperience in manufacturing or other critical environments.Familiarity with ITIL frameworks and tools like Zabbix or SolarWinds.Hands-on experience with hybrid infrastructures (on-prem/cloud), especially with VMware and physical server environments.
BenefitsPermanent ContractFlexible Compensation (meal vouchers, childcare vouchers, health insurance)Personalized English Classes with a native teacher on staff (free)Civir Savings ClubTechnical Training on platforms such as Udemy, Openwebinars, and Techdone, and official certifications
At CIVIR, we value diversity and prioritize the inclusion of individuals with disabilities. Please feel free to apply for our job openings.