Job Title: Technical Implementation Consultant
Job Description
Be a point of reference for our customers for technical aspects, ensuring high quality services in the Medical IT arena, working from a high competence European Customer Service Center.
You are responsible to
1. Clearly understand performance expectations in terms of technical services and support.
2. Meet with EDI services, applications, and sales teams as required to provide customer feedback, assist with project plans, and align schedules.
3. Assist in providing technical direction and support to Application and Testing teams.
4. Support the EDI Incident Support team in the accumulation and distribution of technical information.
5. Keep Philips EDI service information database updated.
6. Provide technical advice on software and hardware upgrades and changes to setup and functionalities.
7. Interface with the Research & Development teams for software bug reporting.
You're the right fit if:
1. Bachelor's degree in Informatics, Biomedical Engineering, or an equivalent combination of related experience and education.
2. Over 2 years of experience in a similar role.
3. Excellent communication skills in Spanish and English, with strong teamwork and problem analysis skills.
4. Experience in database design, implementation/development, administration, Data Guard, backups and recovery, tuning, and Oracle Programming Language (PL/SQL developer).
5. Experience developing simple integration components (COM object interfaces, Web interfaces, XML, HL7, etc.).
6. Knowledge of Microsoft Server, VMware, and Hyper-V solutions.
7. Understanding of Medical Standards: DICOM, HL7, and IHE.
8. Availability to travel within the country or across Europe (e.g., trainings in Italy).
How we work together
We believe that we are better together than apart. Field roles are most effectively performed outside of the main facilities, typically at customer or supplier locations.
About Philips
We are a health technology company committed to accessible, quality healthcare for all. Join us in doing work that makes a difference.
• Learn more about our business.
• Discover our history.
• Learn more about our purpose.
If you're interested and meet many of the qualifications, we encourage you to apply. You may be the right candidate for this or other roles at Philips. Learn more about our impact-driven culture here.
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