Fully remote Spain | Full time Your position As a ServiceNow Architect, you will lead the design, architecture, and implementation of ServiceNow solutions across the organization, reporting directly to the head of ServiceNow. With expertise in CSM, HRSD, and ITSM, you’ll shape platform architecture, drive integrations, and ensure best practice governance to enhance operational efficiency and support strategic business goals Your tasks Leading the end-to-end architecture, design, and delivery of ServiceNow solutions, ensuring alignment with business and IT strategies and guaranteeing platform scalability, availability, and performance Providing technical leadership to developers and consultants, ensuring adherence to best practices and platform governance Overseeing and leading integrations between ServiceNow and external enterprise systems (e.g. SAP, SuccessFactors), defining and applying appropriate integration patterns and technologies (REST, SOAP, APIs) Collaborating with stakeholders to translate business requirements into scalable, reusable solution design including documentation, technical approach and developer’s instructions Monitoring implementation quality and lead integration testing when necessary Coordinating platform rollouts and enhancements, working with relevant teams to uphold technical standards and best practices Ensuring compliance and license adhering by collaborating with the ServiceNow account team, workers council, and other stakeholders Supporting upgrade planning, release management, and environment strategy Your profile Several years of hands-on experience with ServiceNow, including architecting solutions across CSM, HRSD, and ITSM, along with one or more Implementation Specialist certifications in these areas Expertise in ServiceNow data models, workflows, JavaScript scripting, and complex enterprise integrations (e.g., SAP, SuccessFactors) Expertise with CMDB, Flow Designer, IntegrationHub, and custom app development Strong ability to translate business requirements into high-quality technical designs Languages: English – proficient/fluent Nice to have : ServiceNow Certified System Administrator (CSA), ITIL v3 or v4 certification, Experience with Agile methodologies, Certified Technical Architect (CTA) or Certified Master Architect (CMA) can be considered an asset Our offer We offer a competitive salary package that reflects your qualifications and experience and aligns with current market values. Stability : A permanent contract Flexibility : Flexible working hours for a perfect work-life balance and the possibility of up to 50% home office Development In-house training programs and unlimited access to LinkedIn Learning Health : Private medical insurance Plus : Meal allowance In addition to these local benefits for Oviedo, we also offer you many global benefits. Do you want to take the next step? Please apply online in English, as applications by e-mail cannot be considered for data protection reasons. Here you can find all the details about our application process. At RHI Magnesita, everyone is welcome! We embrace diversity in all forms and evaluate applications solely based on qualifications and experience. If you share our passion for shaping tomorrow’s world, we’d love to hear from you, even if you don’t meet all the requirements. We also actively encourage individuals with disabilities to submit their application. Do you have more questions? Saradha Vathana (Shar) (Talent Acquisition Partner) E-Mail: talent.europe@rhimagnesita.com PH/Mobile: 31 6500 72980 About RHI Magnesita As the global leader in refractories, we supply advanced products, technologies and services essential for high-temperature industrial processes in sectors such as steel, cement, and glass. With around 20,000 employees and production sites across the globe, we are committed to fostering innovation, sustainability, and market leadership. By leading the industry in reducing emissions and supporting our customers’ transitions to greener solutions, we are shaping tomorrow’s world.