Budget: Open to all offers
Project context
Project Details
* Location: Barcelona, Spain or Hyderabad, India (desired)
* Work mode: Hybrid
* Start date: January 2026
* Duration: 24 months (Jan 2026 – Dec 2027)
* Extension possibility: Yes
* Language(s): English
* Team setup: You will manage 1–2 MDM developers and collaborate with Business/IT stakeholders and vendors
* Contract type: External Workforce / freelance engagement
Project Summary
We are evolving our Commercial Customer Master Data capabilities from a fragmented consolidation approach to a centralized Customer Master Data Management hub-and-spoke model deployed across multiple markets. The initiative focuses on improving data quality, governance, and end-to-end customer lifecycle management, while enabling seamless bi-directional integration with core enterprise systems and external data sources, leveraging a modern cloud-based MDM and data platform.
Goals and deliverables
Main Responsibilities & Key Activities
* Own the Customer MDM data model (entities, Golden Record structures, hierarchies, relationships) and associated rules.
* Configure and operate Informatica IDMC C360: entities, match & merge, survivorship, transformations, workflows, and APIs.
* Provide hands-on functional SME support and technical advisory on solution design, platform capabilities, configuration patterns, and best practices.
* Oversee deployments / environment promotion / release activities for C360.
* Drive data quality implementation (rules, validation frameworks, monitoring) and translate governance policies into executable controls.
* Support integration with enterprise and external ecosystems (e.g., SAP, CRM platforms, IQVIA), including batch/near-real-time/API patterns.
* Manage critical production data issues (matching conflicts, integration failures) and coordinate resolution with cross-functional teams and vendors.
* Produce and maintain technical documentation, design artifacts, and contribute to knowledge transfer/onboarding materials.
Experience Required
* 6–8 years overall experience, including:
* 4–6 years hands-on Customer MDM (Golden Record, match & merge, survivorship, hierarchies/relationships).
* 3+ years on an enterprise MDM platform, specifically Informatica IDMC / C360 (SaaS).
* Experience with enterprise customer domains such as HCO/HCP/Affiliation and integrating external data providers (e.g., IQVIA).
* Proven ability to advise stakeholders and delivery teams, and to coordinate with vendors/system integrators on complex issues.