China Desk Assistant Manager (Sale Specialist) role at PPCBank
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Overview
Join to apply for the China Desk Assistant Manager (Sale Specialist) role at PPCBank .
Responsibilities
* Developing and sustaining long-lasting relationships with Chinese customers.
* Calling potential Chinese customers to explain Bank’s products/services and encourage purchases.
* Answering Chinese customers’ questions and escalating complex issues to the relevant departments as needed.
* Cross-selling product to Chinese customers.
* Maintaining an accurate record of all sales, scheduled Chinese customer appointments, and Chinese customer complaints.
* Collaborating with the brand and marketing strategy department to ensure that the Bank is reaching its target audience.
* Informing product developers of possible product improvements and changes to ensure that Bank’s products/services meet current market needs.
* Preparing cost-benefit analyses for prospective and existing Chinese customers to determine the most suitable purchase options.
* Assist to line manager to achieve the goal/target.
* Report all matters to line manager.
Qualifications
* Bachelor’s degree in finance and banking, accounting or business administration, business management, marketing, or related field is preferred.
* Proven sales experience.
* Sound knowledge of sales strategies and industry regulations.
* Strong analytical and problem-solving skills.
* Experiences with Chinese customers’ relationship management and Chinese customer services.
* Good command of Chinese and English communication skills.
* Microsoft Office and other computer skills are a plus.
* Effective communication skills.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Banking
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