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Customer support agent swedish (c1) honda project barcelona

Barcelona
Adecco (Spain)
Publicada el Publicado hace 13 hr horas
Descripción

Do you speak fluent Swedish and want to grow in a stable, international company?

Join HONDAs customer support team in Barcelona and assist Swedish clients with their queries and service needs.

* Location :

Barcelona Full-time onsite for the first 6 months, then hybrid (2 weeks per month in the office).

Candidates must reside in Barcelona. Applications from other locations will not be considered.

* Schedule :

39 hours / week, Monday to Friday

Rotating shifts : 08 : 0016 : 00 | 09 : 0017 : 00 | 11 : 0019 : 00

* Contract Type :

Initial 4-month temporary contract via staffing agency (ETT) + transition to permanent contract.

* Key Responsibilities :
* Provide customer support for the Swedishmarket.
* Handle inquiries, complaints, and service-related requests for HONDA clients.
* Log and follow up on cases using internal tools and systems.
* Collaborate with internal departments to ensure timely and accurate solutions.
* Maintain high standards of customer satisfaction and service quality.

Required Language Skills :

Swedish C1 (mandatory)

High level of English (training and interviews in English)

* Previous experience with customer service, offering technical support with knowledge of following standards and procedures.
* Advanced user of MS Office
* Able to handle stressful situations.
* Teamwork spirit. Organized. Curious and hunger to learn more.

Legal Requirements :

To be hired, you must have :

A valid DNI or NIE

Spanish Social Security Number

Spanish bank account

* Monday to Friday. 39 hours week / Rotating schedule / 08 : 00 to 16 : 00, 09 : 00 to 17 : 00, 10 : 00 to 18 : 00
* ETT - 4-Month Temporary Contract with Potential for Permanent Position
* Approximate Gross Annual Salary :

23,091.38 (excluding teleworking allowance)

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Inicio > Empleo > Customer Support Agent Swedish (C1) HONDA Project Barcelona

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