Do you speak fluent Swedish and want to grow in a stable, international company?
Join HONDAs customer support team in Barcelona and assist Swedish clients with their queries and service needs.
* Location :
Barcelona Full-time onsite for the first 6 months, then hybrid (2 weeks per month in the office).
Candidates must reside in Barcelona. Applications from other locations will not be considered.
* Schedule :
39 hours / week, Monday to Friday
Rotating shifts : 08 : 0016 : 00 | 09 : 0017 : 00 | 11 : 0019 : 00
* Contract Type :
Initial 4-month temporary contract via staffing agency (ETT) + transition to permanent contract.
* Key Responsibilities :
* Provide customer support for the Swedishmarket.
* Handle inquiries, complaints, and service-related requests for HONDA clients.
* Log and follow up on cases using internal tools and systems.
* Collaborate with internal departments to ensure timely and accurate solutions.
* Maintain high standards of customer satisfaction and service quality.
Required Language Skills :
Swedish C1 (mandatory)
High level of English (training and interviews in English)
* Previous experience with customer service, offering technical support with knowledge of following standards and procedures.
* Advanced user of MS Office
* Able to handle stressful situations.
* Teamwork spirit. Organized. Curious and hunger to learn more.
Legal Requirements :
To be hired, you must have :
A valid DNI or NIE
Spanish Social Security Number
Spanish bank account
* Monday to Friday. 39 hours week / Rotating schedule / 08 : 00 to 16 : 00, 09 : 00 to 17 : 00, 10 : 00 to 18 : 00
* ETT - 4-Month Temporary Contract with Potential for Permanent Position
* Approximate Gross Annual Salary :
23,091.38 (excluding teleworking allowance)
J-18808-Ljbffr
#J-18808-Ljbffr