What You’ll Do
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As a Forward Deployed Engineer, you will operate at the intersection of engineering, delivery, and customer environments. You’ll embed closely with enterprise customers to implement, customize, and deploy InteractiveAI’s agent-based solutions in real-world settings. Your mission is to ensure successful, reliable adoption of AI agent workflows inside complex enterprise systems.
You’ll work hands‑on with customer teams while collaborating tightly with Delivery Managers, Solutions Architects, and Product Engineering.
Forward Deployment & Customer Integration
Embed with customer implementations to build and deploy customer‑specific integrations, data pipelines, and automation workflows
Implement custom connectors, SDK extensions, and integration modules for CRMs, data warehouses, ticketing systems, identity providers, messaging tools, and internal systems
Configure and adapt agent workflows to customer environments, security constraints, and operational processes
Participate directly in technical scoping sessions with customers, translating business requirements into executable engineering work
Act as a technical owner during deployments, ensuring solutions work reliably in production
Custom Backend & Systems Implementation
Develop backend services, workers, scripts, and connectors used in customer‑facing deployments
Build integration logic and business workflows using Node.Js, Python, or similar backend languages
Implement REST and/or GraphQL consumers and producers to interface with enterprise systems
Handle data ingestion, mapping, transformation, and synchronization across heterogeneous systems
Enterprise Deployment & Reliability
Deploy and configure agent workloads and integration services in customer‑approved cloud environments (AWS, GCP, Azure)
Manage containerized workloads using Docker and Kubernetes at the deployment and customer‑infra level
Implement logging, monitoring, and alerting for customer‑facing systems
Troubleshoot and resolve production issues in live enterprise environments, often in collaboration with customer engineering teams
Cross-Functional & Field Collaboration
Work closely with Delivery, Solutions, and Enterprise Engineering throughout the customer lifecycle
Serve as a feedback loop from the field, bringing real‑world customer insights back to Product Engineering
Contribute to reusable deployment patterns, integration blueprints, and best practices to scale future customer implementations
What We’re Looking For
We’re looking for an engineer who thrives in customer‑facing, execution‑heavy environments and enjoys owning delivery outcomes end to end.
Minimum Requirements
5+ years of experience in backend engineering, systems integration, or delivery‑focused roles
Strong proficiency with Node.Js, Python, or similar backend languages
Proven experience building system integrations, APIs, connectors, or automation workflows
Hands‑on experience with RESTful and/or GraphQL APIs
Strong familiarity with cloud platforms (AWS, GCP, or Azure)
Experience deploying and managing Docker‑based workloads
Solid understanding of relational or in‑memory databases (Postgres, Redis, etc.) in integration contexts
Comfort working with Terraform or other Infrastructure‑as‑Code tools
Strong debugging, troubleshooting, and delivery‑oriented problem‑solving skills
Excellent communication skills and comfort working directly with enterprise customers
Nice-to-Haves
Experience integrating enterprise platforms such as Salesforce, HubSpot, ServiceNow, Workday, Zendesk, Snowflake, or similar
Familiarity with enterprise authentication and identity systems (OAuth, SAML, SCIM, Entra, Okta)
Background in consulting, system integration, technical delivery, or solution implementation
Experience with event‑driven systems, messaging platforms, or ETL pipelines
Exposure to AI/ML deployments or agent‑based systems
What You’ll Get
Competitive base salary (€70,000/yr to €90,000/yr) + performance bonuses
Access to equity/share plan as it rolls out
Private health insurance
Adaptable work setup + travel when needed (ideally Hybrid in Lisbon or Madrid)
23 days PTO (excluding local public holidays)
Who You Are
Delivery‑Minded – You love solving real client problems and building integrations that work in the real world.
Pragmatic & Resourceful – You find practical solutions and adapt quickly to each client’s environment.
High‑Ownership Executor – You deliver high‑quality work independently and reliably.
Strong Communicator – You work well with delivery managers, enterprise customers, and internal engineering teams.
Interview Process
We keep our process focused and respectful of your time. Most candidates complete it in 2–3 weeks. xhfqzwm Here’s what to expect:
Intro Call – 30 minutes
Technical Assignment – Focused on integration or delivery scenarios
Engineering Interview – Practical problem‑solving and implementation‑focused technical discussion
Delivery & Collaboration Interview – Working style, client interaction, communication
Offer – Final conversation and offer details
If you’re excited about building real‑world solutions for enterprise customers and owning impactful delivery work, we’d love to meet you. We’re forming a team of builders — people who care about impact, quality, and growth. If that’s you, let’s talk —
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