Description
:
Richardson RFPD, an Arrow company, is highly specialized in RF, Wireless, IoT and Power Technologies products. Richardson has a rich history in distribution of electronic components in 35 locations across the globe. We are the leader in helping customers design-in the latest products and most innovative technology from the market.
Find more information about us on our page:
As a Collections Associate professional, you will join our Spain-based sales team at Richardson RFPD. This position plays a key role in contributing to efficient cash flow and working capital management by driving timely collections, resolving billing issues, and supporting credit-related activities.
English is crucial for this position.
This is an excellent opportunity for a junior or early-career professional with a background in Business Administration, Finance, or Accounting who is looking to develop within a global organization.
This role is open to:
1. Hybrid work from Madrid (2 days in the office, 3 days remote)
Key Responsibilities
2. Manage customer collections activities by proactively contacting accounts with outstanding balances and negotiating payment arrangements
3. Take ownership of large and strategic customer accounts, ensuring timely follow-up and resolution of urgent cases
4. Build and maintain strong relationships with customers to understand their needs and resolve payment-related issues effectively
5. Handle payment claims and disputes as a core responsibility, ensuring accurate and timely resolution
6. Review and release pending sales orders, coordinating closely with Sales teams and customers
7. Perform credit reviews for new and existing customers and recommend appropriate credit limits
8. Monitor customer accounts to identify opportunities for credit line increases and flag potential credit risks
9. Investigate and resolve outstanding credit and billing issues, collaborating cross-functionally with internal stakeholders
10. Support invoice management and processing, including manual uploads in customer-specific systems (e.g., INDRA)
11. Partner with Customer Service to resolve billing discrepancies, delivery documentation issues, and customer queries
12. Collaborate with international teams (including US-based credit teams) and local vendors regarding payments, supplies, and expenses
13. Ensure accurate and timely updates in internal systems and tools
Daily Activities
14. Collections and customer follow-ups
15. Invoice processing and uploads, including customer-specific platforms
16. Ongoing communication with customers, Sales, and internal teams
17. Monitoring and prioritizing high-risk and urgent accounts
18. Supporting issue resolution related to billing, documentation, and payments
Candidate Profile
19. Bachelor’s degree in Business Administration, Finance, Accounting, or a related field
20. Previous experience in collections, finance, or administrative roles is an advantage (This role is open to junior candidates as well)
21. Strong analytical and numerical skills with attention to detail
22. Solid organizational skills and ability to manage multiple priorities
23. Proactive mindset with strong problem-solving capabilities
24. Ability to work effectively in a fast-paced, international environment
Language Requirements
25. English: Fluent / near-native (mandatory)
26. Spanish: Native
What We Offer
27. Hybrid work model (2 days in the office, 3 days remote)
28. Opportunity to work in a global, multicultural environment
29. Exposure to international stakeholders and processes
30. Career development opportunities within finance and credit management
31. Dynamic and collaborative team culturePrincipio del formulario
Richardson RFPD is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are empowered and respected. Interested? We’d love to hear from you. Apply today and join our growing team!
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Location:
ES-Alcobendas, Spain (Avenida de Europa)
Time Type:
Full time
Job Category:
Accounting/Finance