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Software & Solution Presales Engineer
Location: Sant Cugat del Vallés, CT, ES
Work Arrangement: Hybrid
Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.
In this role you'll be in charge of providing a high level of expertise and technical delivery support to the Sales and Service teams as well as to the company's customers, installing and configuring custom Software Solutions.
You'll have an opportunity to deliver high value integrated solutions to our customers and contribute to the company ́s projects for the development of our Software Solutions.
What you will do:
Work on assigned customers projects, prioritizing effort based on maximizing total impact on productivity and efficiency of the deals, leveraging on existing "global and region known solutions"
Reach customers' requirements proposing appropriate technical solutions, designing and implementing systems successfully on the field, documenting solutions, recording technical/commercial aspects and supporting systems during the installation phase
Monitor the whole project stages, be agile, and able to alerts if delays or concerns are raised achieving a deal or during project closure
Support the Sales & Technical team to meet the company sales targets
Provide a high level of expertise and technical support, including project and application engineering to Sales colleagues
Ensure customer satisfaction through high quality delivery and project management
What you need to have:
Degree educated with knowledge of Software Applications and/or Industrial Control within a Technical Services department.
Essential knowledge: Microsoft Windows Workflow Foundation, SQL databases, communication with PLC systems, industrial networks, Windows OS
Good to have some understanding of .NET Framework, ODBC, and industrial communication protocols (e.g., OPC, PLC networks)
Familiarity with industrial automation and SCADA control systems is desirable
Self-driven with the will to learn, proactive, team player.
Strong communication skills, analytical, critical thinking and problem‐solving skills
High level of English
Availability to travel on a regular basis. Company car provided
What we offer:
Permanent contract
Year bonus based on personal and team goals
Company car
Flexi work policy
Health and life insurance
Onboarding and training process
Daily meal allowance
Employee Assistance Program
Fringe benefits (Christmas, birth/adoption)
Recruitment Referral bonus
You'll only be the right candidate if you are aligned to our values and culture:
Winning through customers
High ethical standards, openness and trust
Expectations for results
Respect and value people
If you believe you match our values and have the experience we're looking for, then apply! We can't wait to hear from you.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
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