If the washing machine program is the only one you can’t figure out.... Your place is with us!
We are expanding our teams to take on service center operations duties.
We´ll get to the point; we'll tell you what's not on the web. If you want to know more about us go to GMV website.
WHAT CHALLENGE WILL YOU BE TAKING ON?
In our team, you will perform the duties of a service center operator. The operator will receive technical training to be able to provide Level 2 incident resolution
Availability to work shifts is essential:
- Monday to Friday evening and night shifts, with some rotation onto morning shifts.
- Weekend and public holiday shifts.
WHAT DO WE NEED IN OUR TEAM?
For this position, we are looking for Level 2 operators with training and an interest in:
- Telephone support in the Service Center (Spanish and English)
- Level 1 and Level 2 incident resolution / management
- Receiving and assigning tickets in the monitoring tool
- Communication with client companies
WHAT DO WE OFFER?
Hybrid working model and 8 weeks per year of teleworking outside your usual geographical area.
Adaptable start and finish times, and intensive working hours Fridays and in summer.
Personalized career plan development, training and language learning support.
National and international mobility. Do you come from another country? We can offer you a relocation package.
Competitive compensation with ongoing reviews, flexible compensation and discount on brands.
Wellbeing program: Health, dental and accident insurance; free fruit and coffee, physical, mental and financialhealth training, and much more!
- ️ In our recruitment processes you will always have telephone and personal contact, face-to-face or online, with our talent acquisition team. In addition, bank transfers and bank cards will never be requested. If you are contacted through any other process, please write to our team at privacy@gmv.com
❤️We promote equal opportunities in recruitment, and we are committed to inclusion and diversity.
WHAT ARE YOU WAITING FOR? JOIN US
#LI-Hybrid
If you have any questions please do not hesitate to contact Sandra Bravo Crespo, in charge of this vacancy.
Sandra Bravo Crespo