PbWHO WE ARE /b /ppbr/ppAVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. /ppbr/ppOur highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. /ppbr/ppbWHAT YOU’LL DO /b /ppbr/ppThe AV/IT Executive Support Technician is responsible for the everyday support for programs and events hosted at the center. Technicians ensure the centers are set up, maintained, and shut down based on the center's operating schedule. They maintain a professional environment for clients and staff during events and off hours. The Technicians will work closely with stakeholders and the Operations Manager to ensure proper coverage and scheduling of events and programs. /ppbr/ppbDay-To-Day Responsibilities: /b /pulliProvide onsite support for visitors and executive level events. /liliCommunicate effectively with clients to identify needs and evaluate solutions. /liliAbility to support and communicate with executive level clients (and higher). /liliPerform daily inspection and regular maintenance of hardware and software for internal platform. /liliExecute regular preventative maintenance on all hardware. /liliDiagnose network problems impacting one or many internal platform applications /liliUtilize remote access Mac, Linux, and Windows systems to control internal platform (via SSH, VNC; be able to navigate file systems on remote machines). /liliWork with Client Engineers to troubleshoot difficult internal problems. /liliAdept in creating Technical Documentation. /liliAbility to meet and exceed service deadlines. /liliEvents: Working with event organizers to create a production plan, setting up and testing equipment, and operating equipment during the event. /liliInstalling AV systems: Installing AV equipment in an office environment. /liliMaintaining AV systems: Performing routine maintenance and troubleshooting to ensure optimal performance. Dealing with faulty hardware and RMA's. /liliProviding technical support: Training users on how to operate AV systems and providing technical support. /liliCollaborating with IT: Integrating AV systems into network infrastructure. /liliPerform support tasks in a timely and quality conscious manner. /liliCollaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL. /li /ulpbr/ppbWHAT WE’RE LOOKING FOR /b /pulliBachelor’s degree and equivalent work experience. /liliComfortable working with mobile device OS. /liliExperience working in video conferencing, video production, or post production. /liliExperience with G-Suite, Google Meet, Microsoft Teams, Zoom, and WebEx. /liliKnowledgeable with computer terminals and commands. /liliExperience with Google Workspace administration. /liliExcellent soft skill and readiness to demonstrate technology to high profile customers. /liliExperience with video displays and content management system. /liliEffectively communicate with employees, customers and colleagues. /liliAbility to use hand and power tools in a safe and efficient manner. /liliAbility to work and think independently and ensuring to meet deadlines. /li /ulpbr/ppbWHY YOU’LL LIKE WORKING HERE /b /p ulliMedical benefits. /liliPaid holidays, sick days, and personal days. /liliEnjoyable and dynamic company culture. /liliTraining and professional development opportunities. /li /ul pbMORE ABOUT US /b /p pAVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. /p