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Account manager – proptech saas

Madrid (28020)
Zenova
Director de cuentas
Publicada el 26 noviembre
Descripción

Join Zenova as a Junior Account Manager

At Zenova, we’re transforming how the Real Estate industry manages energy, sustainability, and efficiency.

Our all-in-one software centralizes key processes such as supply contracting, cost and consumption optimization, and ESG compliance.

We already have a validated product in the market, top-tier clients, and an ambitious roadmap. We’re looking for people who want to make a real impact on the digitalization of the Real Estate sector.

We’re hiring a Junior Account Manager with an analytical mindset, curiosity, and a passion for managing and growing client relationships. You’ll play a key role in working with our main accounts and building long-term partnerships.

If you’re motivated by fast learning, cross-functional collaboration, and creating tangible impact — this is your place.

Responsibilities

* Manage and develop relationships with Zenova’s key client accounts.
* Act as the main point of contact for assigned clients, ensuring smooth and consistent communication.
* Identify growth and improvement opportunities within existing accounts.
* Coordinate with Product, Operations, and Tech teams to ensure excellent service delivery.
* Analyze client usage of the platform and propose actions to improve their experience.
* Oversee the correct implementation of contracted services.
* Handle client issues, requests, and incidents in an efficient and proactive manner.

Reports to:

Customer Success Manager
Performance review: Semiannual, based on objectives

What we’re looking for

* Bachelor’s degree in Business Administration, Economics, or a related field.
* 1–3 years of experience in Account Management, B2B Sales, or Customer Success.
* Strong analytical skills and a customer-oriented mindset.
* Excellent communication and negotiation skills.
* Organized, proactive, and comfortable working in fast-paced environments.

Nice to have:

* Experience in SaaS, PropTech, or Real Estate Tech.
* Knowledge of CRM tools (HubSpot, Salesforce, etc.).
* Previous experience in startups or scale-ups.
* Basic knowledge of data analysis or reporting.

Why join Zenova?

* Hybrid work model (3 days in the office + 2 days remote)
* Flexible compensation and private health insurance.
* Instant salary access.
* 25 vacation days + reduced working hours during summer.
* Cultural benefits platform.
* Continuous learning and fast growth opportunities.

If you’re ready to grow your career in account management and join a purpose-driven and ambitious scale-up, we’d love to meet you.

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Inicio > Empleo > Empleo Comercio > Empleo Director de cuentas > Empleo Director de cuentas en Madrid (28020) > Account Manager – PropTech SaaS

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