Make a meaningful difference to patients around the world. Our International Quality Program is designed to help early-career professionals contribute to solutions that transform patient lives. We also believe in investing in the future of our talented people across the globe, including early career professionals seeking to explore and establish themselves within the medical device industry. As an intern with us, you'll thrive in a dynamic, patient-focused environment, influencing decision-making and optimizing product development to the highest standards of integrity and safety within the realms of Engineering, Quality, and Supply Chain management .
Location: Valencia, Spain
Duration: 6 months, 40 hours/week
Start: July or September
Please apply in English!
How you will make an impact:
1. Manage customer relationship and expectations during course of complaint investigation and resolution process
2. Evaluate event to determine if it qualifies as a complaint
3. Assess complaint information provided and conduct additional investigation as needed and escalate as appropriate
4. Evaluate, prepare and submit complaints for Medical Device Reporting to competent authorities, after review by senior team member
5. Summarize findings, including a review of the investigation, product analysis, imaging review, instructions for use (IFU), and any other relevant labeling and/or training materials, and formulate conclusions
6. Prepare and submit final customer correspondence, after review by senior team member
What you’ll need:
7. Enrolled University student (Bachelor/Master) of Biomedical Engineering, Biotechnology, Pharma or any other related field, interested in medical device
8. In the last year of the degree
9. Full-time (40h/week) availability for min. 6 months
10. Comfortable working in English
11. Problem-solving and critical thinking skills
12. Communication and relationship-building skills
13. Basic knowledge of medical terms and human anatomy
14. Big plus: knowledge of Medical Device Vigilance regulations, and regulatory reporting regulations
What is it like to work at Edwards Lifesciences in Spain?
As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.
We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).
Edwards Lifesciences in Spain also offers the following benefits:
15. Competitive Compensation and Benefits package
16. Flexible working hours
17. Meal Vouchers
18. Comprehensive Wellness program including gym membership reimbursement, fresh fruit in the office, yoga lessons, subsidized massages, mindfulness sessions, educational events, charity activities and much more.