Direct message the job poster from threesixfiveSpecialist Talent Partner - helping startups hire top-tier developers, designers & product managers | Host of @BuiltInBarcelona podcastBusiness Analyst / System Analyst | E-commerce Integrations (Remote with ability to travel to the UK)Shape the future of e-commerce operations with a high-growth SaaS businessThreesixfive is working with a fast-growing, fully remote SaaS company on a mission to make e-commerce operations seamless for some of the world’s most exciting brands.They’re now looking for a Business Analyst / Systems Analyst to join their delivery team and take ownership of complex integration projects for fast-growing e-commerce businesses.This role combines elements of Project Management, Business Analysis, and Account Management – perfect for someone who enjoys being both the technical translator and the trusted partner for clients.What you’ll doOwn client relationships during projects lasting from 8 weeks to 8 months, acting as their first point of contact.Run customer-facing workshops to understand their needs and extract technical and business requirements.Design solutions that bridge complex system problems for fast-growing e-commerce retailers.Write high-quality, detailed specifications for client projects, including process flows and system diagrams that make technical information easy to understand.Translate technical requirements for non-technical stakeholders and business requirements for developers.Work with the pre-sales and development teams to estimate project costs and timelines.Oversee go-lives and ensure smooth transitions for clients as they adopt new integrations.Support testing processes by working closely with development teams and customers.Conduct project retrospectives to gather learnings and contribute to the company’s continuous improvement initiatives.Help plan and manage workloads across the Solution Design team, ensuring projects are delivered on time and to a high standard.Build strong professional relationships with a variety of customer contacts and stakeholders.About youYou thrive in a startup-like environment where you can wear multiple hats and drive projects forward. You’re confident managing clients, solving problems, and keeping projects on track end-to-end.Must-haves :
Or 3-5 years in retail / e-commerce operations with strong systems exposure2-3 years as a Business Analyst, Sytem Analyst, Solution Designer, or Project Manager in a technical settingDemonstrated experience owning client relationships and managing complex projectsExcellent communication and problem-solving skillsBased in the UK or within GMT ±3 hoursHands-on experience with Shopify or NetsuitePrevious startup or agency experienceInterest in AI and process automation27 days annual leave (+ your birthday off)7.5% employer / 4% employee pension contributionsPrivate health insurance (for you and your family)Discretionary annual bonus (~15% of base salary last year)Enhanced parental leave & £5k parental support allowance2,000 annual training budget500 wellness allowanceCompany-funded in-person team events (2–3 times per year)MacBook Pro & remote work setup allowanceHow to applyWe’re Threesixfive, a specialist recruitment partner in the tech and e-commerce space.To apply, send us your CV (and anything else that showcases your e-commerce or systems experience). We’ll review and arrange an initial call to talk you through the company, role, and next steps.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionResearch, Analyst, and Information TechnologyTechnology, Information and InternetReferrals increase your chances of interviewing at threesixfive by 2xGet notified about new Business Analyst jobs in Barcelona, Catalonia, Spain .Senior Business Analyst - Insurance (Fully Remote)Business Ethics & Compliance Analyst, DetectionSenior QA Analyst (via Outsourcing Partner or QA Services Provider)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.J-18808-LjbffrJ-18808-Ljbffr
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