Overview
This role is tailored for individuals who can navigate the complexities of the Danish market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. This involves building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base.
Responsibilities
* In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
* Make outbound customer calls to promote and sell services.
* Detect and understand customer’s objectives and offer adapted solutions for their needs.
* Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
* Be responsible for increasing spend and campaign’s upselling.
* Create, maintain, and update a customer database with complete information.
* Handle a high volume of potential clients daily through phone calls.
Requirements
* BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience
* Language skills: C2 level of German and English.
* 2 years experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
* Demonstrated ability to work independently and consistently deliver impactful results.
* Strong experience managing customer relationships and improving CRM systems for business outcomes.
* Regularly integrates AI tools into workflows and interprets insights to personalize outreach.
* Excellent communication skills, able to clearly and persuasively explain complex ideas to diverse audiences.
* Thrives in a goal-oriented environment and contributes actively to team success.
* Strong written and verbal presentation skills.
* Self-motivated and proactive, with a confident and determined mindset.
* Works independently while actively collaborating with team members
* Solid business acumen with the ability to analyze market trends and support strategic decisions.
* Skilled in conducting competitor analysis and identifying market trends to inform strategic positioning.
* Strong customer focus and commitment to delivering high-quality experiences.
Specialized Skills for the German Market
* Market Understanding: clear understanding of the Danish market, including cultural nuances and business practices.
* Strategic Thinking: capability to identify and target companies with growth potential.
* Problem-Solving: complex problem-solving skills to navigate complex contexts.
* Analytical Skills: proficiency in analyzing market trends and customer data.
* Relationship Building: ability to build and maintain relationships with key stakeholders in the German market.
* Ability to unlock substantial opportunities within a market brimming with potential for expansion
* German cultural awareness: understanding the business etiquette and cultural nuances of the region to build rapport and trust with potential clients.
* Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.
* Demonstrate a strong understanding of the existing digital marketing ecosystem in each German region and be able to position Google Ads as a valuable and integrated solution.
* Ability to manage more sophisticated questions about ROI and integration with other platforms.
* Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities.
* Ability to tailor outreach strategies that respect and address client’s high focus on data privacy and protection.
Desirable Skills
* Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
* Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
* Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
* Emotional Intelligence: Understanding and managing one’s own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
* Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
* Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
* Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
* Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
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