Job Description:-Key Responsibilities: Lead architectural discussions and provide innovative solutions in line with Roche's strategic direction.Drive the integration and implementation of AI tools to enhance service activities and support workforce stability.Collaborate with external consultancy (Deloitte) on the Fusion program to assess and recommend optimal solutions and architectural landscapes.Engage with the Aspire program to address dependencies, challenges, and opportunities in the service space within the evolving Roche ecosystem.Contribute to the Service Strategy 2030 initiative by defining expected outcomes, considering Aspire, DIA & DC integration, and closer collaboration across Pharma and DIA.Provide comprehensive architectural support for ongoing strategic initiatives to ensure alignment with Roche’s platforms, tools, and technologies.Communicate effectively with key senior business and IT stakeholders to ensure engagement and buy-in for architectural recommendations. Requirements:Proven experience as an Enterprise Architect in large-scale, complex environments.Strong expertise in AI enablers for service activities and workforce optimization.Hands-on experience with technology integration and architectural alignment.Familiarity with consultancy collaborations (e.g., Deloitte) and enterprise-level architectural assessments.Profound understanding of program management, especially within the context of Aspire and similar initiatives.Ability to define and drive strategic outcomes within multi-year service strategy plans.Excellent communication skills to effectively engage with senior stakeholders.A can-do attitude with a proactive sense of urgency.Collaborative mindset to work seamlessly across departments and programs.Experience in the diagnostics or pharmaceutical industry is a plus. Technologies Involved: Examples of Technologies you may face in this space: ServiceMax, SalesForce ServiceCloud, AWS / Google / Azure cloud technologiesProduct Information Management Systems / Knowledge Management Systems