Facilities and Administration Supervisor
Location: Alhama Campus
Compensation: €22,000 per year
Overview
The Facilities and Administration Supervisor plays a vital role in the effective running of our Alhama de Murcia campus and associated facilities. As a member of the Customer Experience team, you will ensure that students have an excellent experience at the campus by coordinating day‐to‐day campus operations, maintaining supplies, ensuring facilities are cleaned and fit for purpose, and providing operational support to the wider team and department.
Responsibilities
Monitor and log facilities issues, ensuring timely resolution across utilities, equipment, and general repairs.
Liaise with suppliers and contractors for routine maintenance and service requests.
Track progress, maintain records, and elevate complex or recurring issues to the Facilities & Administration Manager.
Coordinate daily cleaning operations, schedule and conduct quality checks.
Conduct apartment inspections to ensure cleanliness and readiness; report and follow up on issues.
Maintain and replenish office, cleaning, kitchen, and student‐facing supplies; coordinate ordering and manage inventory.
Support procurement and replacement of uniforms, furniture and operational equipment; maintain records of requests and deliveries.
Assist with coordination and tracking of rental vehicles, including bookings, maintenance and issue resolution.
Maintain effective communication with suppliers and verify service delivery against invoices; support invoice processing and resolve discrepancies.
Assist with student inductions and high‐volume operational periods; coordinate with internal teams to ensure smooth service delivery.
Escalate high‐risk, complex or recurring issues affecting safety, compliance or service quality.
Operate within defined responsibilities and refer compliance or risk matters to appropriate stakeholders.
Requirements
Organisational and prioritisation of multiple tasks in a fast‐paced environment.
Strong attention to detail and ability to follow processes through to completion.
Problem‐solving skills with a proactive, solutions‐focused approach.
Familiarity with contractor or supplier coordination.
Confidence using administrative systems, spreadsheets or tracking tools.
Ability to monitor, track and maintain accurate records.
Basic operational and facilities coordination capability.
Customer‐focused mindset with awareness of service impact on student experience.
Flexibility and adaptability to changing priorities and operational demands.
Sound judgement in escalation of issues.
Strong IT and systems skills.
Excellent written and verbal communication skills.
Demonstrable alignment with the company's core values in attitude, conduct and work ethic.
Fluent in Spanish & English.
Preferred Competencies
Experience in facilities, accommodation, hospitality or property management environments.
Experience with stock or inventory management.
Experience supporting operations during peak or high‐volume periods.
Understanding of basic health, safety and compliance considerations.
What We Offer
Salary up to €22,000 per annum, reviewed annually.
Commitment to your personal and professional development.
Generous holiday entitlement of 22 working days, increasing with long service, plus public holidays.
An Airspace Day – one additional day off per year for something important to you.
Employee referral scheme.
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