Spanish Speaking Customer Service Agent – Electronics Company
This role provides the opportunity to work in beautiful Greece while offering superior support to Spanish‑speaking customers. Your expertise and dedication will play a vital role in ensuring a positive customer experience with our innovative electronic products.
Base Pay Range
Mercier Consultancy MD provided pay range. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
* Provide exceptional support to Spanish‑speaking customers via phone, email, and chat, answering inquiries related to our electronics products.
* Assist customers with product information, troubleshooting issues, and order management.
* Handle customer complaints with professionalism and aim for swift resolutions to enhance satisfaction.
* Accurately log customer interactions in our CRM system to maintain a high level of service quality.
* Collaborate with internal teams to ensure that customer feedback is incorporated into product development and service improvement.
* Stay current on product knowledge and updates to provide informed assistance to clients.
Requirements
* Fluency in Spanish (both written and spoken); proficiency in English is an advantage.
* Experience in customer service, preferably in the electronics or technology sector.
* Strong communication and interpersonal skills with a focus on client satisfaction.
* Effective problem‑solving abilities and a proactive approach to customer needs.
* Familiarity with CRM software and general computer skills.
* Self‑motivated with the ability to work independently in a remote setting.
* Willingness to embrace new challenges and grow within the company.
Benefits
* Competitive Monthly salary.
* Monthly Performance Bonus.
* Fully Paid Training.
* Health Insurance.
* 2 Extra Salaries per Year.
* And Much More.
Seniority Level
Not Applicable
Employment Type
Full-time
Job Function
Customer Service
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