Maxon is a global provider of world‑class precision drive systems. Our drives are perfectly suited for wherever extreme precision and the highest quality standards are necessary - on Earth, and on Mars. For creative minds and passionate doers, we offer a general yet trusted environment. Those who are curious and motivated to learn and grow will have the opportunity to develop their potential with us. As an IT Business Analyst / Business Services Consultant – Sales & Marketing, you will play a key role in ensuring that our global sales and marketing processes are supported by efficient, user‑friendly, and stable solutions (ERP, CRM, Commerce), with a strong focus on continuous improvement, process optimization, and business alignment.
Responsibilities
* Analyze incoming questions, incidents, and requests from business departments, providing structured and solution‑oriented support to global key users.
* Investigate issues by reviewing data, processes, and system behavior, and working together with stakeholders to identify solutions, explanations, or workarounds.
* Act as the link between business stakeholders and software development teams, gathering and translating business needs into clear system requirements.
* Design functional solutions, including feasibility checks, specifications, process documentation, and configuration descriptions in alignment with team input and share understanding.
* Perform system configuration and support implementation, ensuring alignment with agreed solution designs.
* Prepare and execute test cases, support user acceptance testing, and collaborate with process owners to ensure quality through structured validation and documentation.
This job is exactly right for you if
* You enjoy acting as a bridge between business and IT, translating needs into practical and efficient system solutions.
* You are analytical and solution‑driven, with the ability to investigate issues and enjoy understanding system behaviors as well as the related business processes.
* You have experience working with ERP, CRM, or similar business systems, ideally in Sales and Marketing environments.
* You communicate clearly, confidently, and enjoy working with stakeholders across different countries and cultures.
* You work in a structured, reliable, and transparent way, taking ownership of your tasks and responsibilities.
* You collaborate closely with colleagues and feel comfortable taking initiative to move topics forward.
We also offer you
* A key role supporting and improving global Sales & Marketing processes with direct business impact.
* A collaborative and international environment, working closely with stakeholders worldwide.
* An individual contributor role with high ownership and exposure to global systems and processes.
* A dynamic and friendly workplace in our Barcelona tech hub, combining startup energy with the stability of a Swiss industrial leader.
* International collaboration with global key users, especially in Switzerland, and cross‑functional teams.
* Opportunities for continuous learning and growth through the maxon academy and professional development programs.
* A permanent contract, competitive compensation, and flexible working hours supporting work–life balance.
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