Evernex, a fast‑growing French international company specializing in IT system maintenance, IT equipment refurbishment, and professional services, is expanding its team in Spain.
Position
Senior Account Manager – Permanent position based in Madrid (frequent travel within Spain).
Responsibilities and Missions
- Identify significant opportunities to accelerate revenue growth in Spain.
- Develop a high‑potential, high‑profitability customer portfolio.
- Achieve ambitious revenue and profit margin targets (annual and quarterly).
- Continuously identify, propose, and secure new opportunities with existing and potential customers.
- Build lasting, trust‑based relationships with key accounts, stakeholders, and executive sponsors.
- Promote and sell the company’s IT solutions and services, creating additional opportunities beyond existing offerings.
- Manage the entire negotiation process (calls, meetings, proposals) through to contract signing.
- Work with technical teams to draft contracts and onboard new customers.
- Act as a liaison between customers and internal teams (support, logistics, technical).
- Develop clear and ambitious action plans for commercial growth in Spain.
- Analyze customer product usage and anticipate their needs.
- Monitor customer satisfaction and ensure exceptional daily service.
- Regularly report progress on initiatives to internal and external stakeholders.
- Forecast and track key performance indicators for accounts.
- Strengthen the company’s reputation by exploring innovative opportunities and adding value to achievements.
- Proactively resolve potential issues and optimize business processes.
Required Profile
- Degree in Economics/Management, Business, or equivalent (a degree in IT is a plus).
- Minimum 10 years of B2B sales experience in the Spanish market, ideally in the IT sector (Maintenance, TPM, enterprise solutions, Infrastructure).
- Experience selling IT solutions to large corporate clients or public institutions.
Technical Skills
- Proficiency in Microsoft Office and database tools (CRM).
- Fluent in Spanish and English (professional level).
Soft Skills
- Strategic mindset and results‑driven.
- Excellent negotiation and communication skills (initiate, persuade, close).
- Diplomacy, organization, and ability to work in a multicultural team.
- Proactive problem‑solving skills.
- Strong customer service orientation and ability to build lasting relationships.
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