Position Title:CIT Apps & Monitoring Technical Lead
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Department:Corporate IT
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Effective:Immediately
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Reports to:Head of Corporate IT Infrastructure and Application Support
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Location:Spain
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Role Overview
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We are seeking a senior Applications & Monitoring Technical Lead to take ownership of how the Corporate IT application estate is operated, observed and controlled in production.
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This is a hands-on technical authority role focused on observability, lifecycle governance and operational readiness across business-critical application services.
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The successful candidate will define and enforce the standards that ensure applications are measurable, supportable and predictable in live operation.
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This role is accountable for protecting the operational integrity of the application estate, including the authority to challenge or reject services that do not meet defined readiness and observability standards.
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IT Solutions retains accountability for application design and delivery.
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This role ensures those services are operationally sound, observable and sustainable in live service.
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Key responsibilities include
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Domain Technical Authority:Own and enforce operational standards for application monitoring, alerting and supportability
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Define and enforce what \"good\" looks like for application operability, lifecycle control and service visibility
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Provide operational technical sign-off that monitoring, logging and support controls are in place prior to BAU acceptance
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Challenge and reject application services that do not meet defined operational readiness criteria
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Observability and Signal Quality:Reduce alert noise and false positives through disciplined threshold and rule management
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Improve signal clarity to enable faster triage and root cause identification
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Ensure every monitored application service has clear ownership and escalation pathways
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Embed monitoring and logging as mandatory components of operational readiness
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Stability and Incident Reduction:Reduce repeat application incidents through improved early detection and structured root cause discipline
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Own the operational stability of the application estate, improving reliability and predictability in live service
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Improve predictability of application changes through stronger readiness criteria
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Define and maintain the application operations technical roadmap
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Drive measurable improvement in mean time to detect and mean time to restore
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Lifecycle and Compatibility Governance:Define and enforce application lifecycle management standards, including structured version control and upgrade governance
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Ensure client and server version compatibility requirements are documented, validated and communicated
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Prevent uncontrolled version drift across application components
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Require compatibility validation as part of change and release processes
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Security and Operational Control:Ensure application monitoring aligns with agreed security, access control and audit standards
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Validate that logging and audit trails support both operational and security visibility
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Work closely with Information Security to ensure observability supports risk management
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Capability and Technical Bar Raising:Be the recognised technical authority for application operability and observability
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Provide structured technical challenge and peer review
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Raise diagnostic discipline and technical depth within the application support function
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Work in partnership with line managers and IT Solutions to ensure clean handover from design to operate
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What we're looking for
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Significant hands-on experience operating and supporting business-critical applications
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Strong background in monitoring, observability and alerting tooling
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Demonstrated record of reducing alert fatigue and improving signal quality
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Proven ability to implement structured lifecycle and version governance controls
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Experience acting as a domain technical authority in production environments
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Confidence to challenge and enforce operational standards constructively
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Calm, structured judgement in live operational scenario
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Technical Knowledge
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Deep technical expertise across
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Application monitoring and alerting platforms
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Log aggregation and analysis tooling
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Performance monitoring and diagnostic tooling
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Version control and release governance principles
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Alert threshold tuning and signal optimisation practices
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Incident triage and structured root cause analysis techniques
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Access control and audit logging principles
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Experience in the following is desired
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SIEM - SPLUNK
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Proficiency with monitoring tools such as Logic Monitor, Icinga, Prometheus, Grafana
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Jira/Halo - ITSM
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