Job Description The Restaurant Manager is responsible for overseeing the daily operations of the restaurant at Fairmont La Hacienda. Reporting to the Director of Food & Beverage, this role ensures an exceptional dining experience for all guests by coordinating operational planning, optimizing resources and costs, and fostering a culture of service excellence. Responsibilities Oversee and manage all restaurant activities, ensuring alignment with the gastronomic concept of Fairmont La Hacienda. Ensure strict adherence to service standards (SOPs) and continuously work to improve the guest experience. Manage food and beverage controls: inventory, costs, sales mix analysis, and stock handling. Oversee accurate cash handling and compliance with established cash procedures. Continuously train the team on product knowledge, menus, and service standards through hands-on and assessment-based training. Monitor the presentation and quality of food and beverage offerings to ensure an outstanding guest experience. Promote effective communication within the team, particularly during pre-service briefings, to ensure coordination and awareness of VIP guests and daily expectations. Participate in recruitment processes, conduct performance evaluations, and support team development and staffing decisions. Support administrative tasks such as departmental reporting, strategic planning, and interdepartmental coordination. Foster and maintain a culture of service, motivation, and professionalism within the team. Constantly seek opportunities to improve operational efficiency, control costs, and increase restaurant revenue. Cultivate relationships with frequent guests to build customer loyalty. Maintain impeccable restaurant and team presentation, promoting a professional and organized image.