We are the Caritas Association for the Diocese of Augsburg e. V. and an umbrella organization of independent charities. From care to migration counseling to supporting people in need :
if you value meaningful and diverse work, then you've come to the right place!Our mission :
to offer modern, reliable IT services for the Caritas Association's facilities.We are looking for a full-time employee with immediate effect asTeam leader (m / f / diverse) IT serviceThese are your activitiesOperational management of the IT service department (user support, workplace management, ticket system)Technical management of a small team with the prospect of expansion and further developmentResponsibility for managing and prioritizing incoming tickets (first / second level)Ensuring smooth IT operations at our locationsFurther development of service processes and establishment of a service-oriented IT cultureClose cooperation with IT management and other sub-areas (infrastructure, applications, digitalization)Collaboration in modernization projects (e.G. roll-out software distribution, introduction of automation, new service processes)What we would like from youa degree or training in the IT sector or comparable qualificationseveral years of experience in IT support or IT service, ideally with management experienceVery good knowledge of the Windows environment (client, AD, MS 365), common support processesStructured, solution-oriented way of working and hands-on mentalityEnjoy developing a team and actively shaping changeStrong communication skills and service orientation when dealing with usersWhat you can look forward toThorough induction with integration into the teamWe offer you a responsible job in a dynamic environmentthe opportunity to actively help shape processes and scope for actionour culture is characterized by cooperative collaboration and collegial supportour mission "Being people for people" motivates us and moves us every dayWe value agility and help shape changeOur benefits for youA permanent job in the center of Augsburg with good public transport connectionsmobile workingAdequate remuneration according to AVR - analogous to TVöD with special paymentsDays of reflection and retreatsYou can find more benefits here on the web :
Benefits and additional servicesFeel free to contact us!Do you identify with this challenging task and the values of our Christian church? Then we look forward to receiving your application!We are committed to the principles of equal opportunities and diversity in our association.Please send us your documents together with the completed application form online via our homepage or by post toCaritas Association for the Diocese of Augsburg e. V.Web :
https :
/ / /Do you feel addressed?Feel free to contact me for technical questions :
Online applicationJ-18808-Ljbffr
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