Are you an experienced Business Analyst with a strong background in financial services and technology? EPAM in Madrid is seeking a Senior Business Analyst to join the private banking sector and contribute to dynamic digital transformations. This hybrid role in central Madrid offers the opportunity to make a significant impact while collaborating with stakeholders across departments and geographies.
As part of the IT Digital Transformation team, you'll support the delivery of the Order Management ART roadmap, ensuring the alignment of technology initiatives with client needs. If you're a proactive professional with excellent communication skills, engineering expertise, and a B2+/C1 English level, this is your opportunity to help shape the future of financial services in Spain.
RESPONSIBILITIES
* Support the client's Product Owner for the Order Management initiative by focusing on strategic solutions for client and front-office needs
* Collaborate with Change & Client Experience, Business Management, and Technology teams to design journeys, define requirements, prioritize features, and oversee delivery
* Extract insights from client online behavior and usability testing to refine and enhance the product experience
* Implement adoption frameworks, establish feedback processes, and ensure products satisfy client needs
* Manage business and senior stakeholders, providing trusted advisory services and maintaining continuous feedback loops during agile delivery
* Plan and orchestrate training activities while developing clear and engaging training and communication materials
* Develop high-quality communication deliverables, including EDMs and engaging presentations for clients and the front office
* Contribute to projects with a strong understanding of project structure and responsibilities
* Collaborate with legal and compliance teams to ensure regulatory alignment for digital solutions
REQUIREMENTS
* Educational and professional background in the IT industry
* 7-8 years' experience as a Business Analyst within financial services, fintech, technology, or consultancy
* Capability to work with cross-functional teams to conceptualize journeys and prioritize features
* Familiarity with building trading apps and understanding of local regulations
* Background in products like T24/OTMS or TSI is a bonus
* Excellent communication skills, with the ability to simplify complex topics, work independently, and persevere through challenges
* Proficiency in presenting to senior leadership and cross-functional stakeholders to secure key decisions
* Expertise in defining vision and strategy for digital solutions, managing full product lifecycles, and integrating user feedback into development
* Background in private banking and wealth management with a proven delivery record is advantageous
* Self-driven, team-oriented approach with a hands-on personality and readiness to drive change
* Strong analytical skills and the ability to prioritize, resolve issues, and execute decisions effectively under pressure
* Familiarity with global working environments and distributed teams
* Fluency in English is required; Spanish fluency is a valuable asset
WE OFFER
* Private health insurance
* EPAM Employees Stock Purchase Plan
* 100% paid sick leave
* Referral Program
* Professional certification
* Language courses
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