About LRQA
At LRQA, our mission is to become the leading digitally enabled assurance provider, helping clients navigate an increasingly complex risk landscape. We operate across key sectors including food, cybersecurity, and ESG, delivering services that contribute to a safer, cleaner, and more sustainable world.
Our Inspection Services division provides industrial manufacturing inspection and certification services across global supply chains. We support clients throughout the entire manufacturing lifecycle — from design and prototype development to production, assembly, type approval, and project certification — helping them manage risk and ensure compliance.
Role Purpose
As an Inside Sales Executive, you will play a key role in driving revenue growth by converting qualified leads, generating new business opportunities, and managing a strong, healthy sales pipeline to meet and exceed targets.
Key Responsibilities
Sales Performance & Target Delivery
Achieve and exceed annual sales targets aligned with business priorities
Develop and execute clear action plans to drive consistent performance
Deliver agreed KPIs through a balanced mix of lead conversion, outbound activity, and pipeline management
Lead Management & Conversion
Manage marketing-generated leads in a timely and professional manner
Conduct effective discovery conversations to understand client needs
Convert opportunities in line with or above agreed conversion rates
Pipeline Development
Proactively build and maintain a strong pipeline through outbound prospecting, networking, and follow-ups
Ensure sufficient value and progression at every stage of the pipeline
Identify gaps early and take corrective action
Quotation & Proposal Management
Prepare, manage, and follow up on quotations and proposals
Apply pricing strategies effectively to achieve target margins
Drive opportunities through to successful closure
CRM & Reporting
Maintain accurate and up-to-date records in Salesforce and other CRM systems
Record all client interactions, proposals, and follow-up actions
Provide reliable sales forecasts and pipeline reports
Collaboration & Stakeholder Management
Work closely with Marketing, Service Delivery, and Sales teams
Ensure a smooth handover of new business contracts
Escalate risks or issues promptly to protect the client experience
Skills & Experience
Essential
Proven track record in B2B or B2C sales
Consistent achievement of sales targets
Strong experience in pipeline development and lead conversion
Experience preparing quotations, bids, and proposals
Solid commercial awareness, including margin management
Strong communication and active listening skills
Ability to prioritise effectively and work independently
Proficiency in CRM systems (Salesforce preferred) and standard IT tools
Desirable
Experience presenting proposals to senior stakeholders
Knowledge of the Inspection Services sector
Our Values
We are guided by five core values:
Expertise – Applying deep knowledge while continuously improving
Integrity – Doing the right thing, always
Ambition – Driving innovation and leading our industry
Vision – Helping shape a safer, more sustainable future
Togetherness – Achieving more through collaboration and inclusion