Goal of function:
To support the CDI workforce & productivity optimization efforts by reviewing and monitoring CDI clinics’ performance in relevant KPIs as well as conducting comprehensive data quality checks and analyses.
Main tasks:
* Monitor staffing levels, clinic workforce costs and productivity in our CDI clinic network and detect & escalate deviations
* Perform data quality checks and address issues on all country reported, relevant Staffing & Productivity KPI’s for Balanced Scorecard, Operational Review Dashboard
* Deep dive into specific reports and data sets on clinic schedules, shift duration & labour utilization and highlight outliers
* Support harmonization of staffing blueprints within CDI
* Support country users of Workforce Management Suite (WMS) in regular use of reports and efficiency management functionalities
Key Expectations & Responsibilities
* Analytical and Structured Thinking : Must be highly analytical, enjoy working with data, structured in approach, and practical in execution.
* Excel Proficiency : Advanced skills in Excel and comfort with handling large datasets are crucial.
* Fast Learning Curve : While specific domain knowledge can be taught, the person should be a quick learner.
* Autonomous but Coordinated : Will work under supervisor but expected to operate quite independently.
* Strong Communication : Needs to communicate effectively, with diplomacy and assertiveness, especially when interacting with country teams.
* Problem-Solving & Curiosity : Should be able to investigate and understand discrepancies in reports, such as unusual productivity figures.
* Tolerance to Routine : The work involves repetitive data patterns; the ideal candidate must not be averse to routine.
* Consultant-like Attitude : Assertiveness without conflict; capable of presenting insights in a calm, persuasive manner.
* Language & Location : Strong English required.
Ideal Background
* 2–3 years’ experience in shared service centers or similar environments (e.g., controlling, reporting, or financial data analysis).
* Exposure to large Excel files and complex datasets.
Recruitment is live now – don’t wait, apply today!
Fresenius Medical Care – develop your career where your work matters.
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