Job Overview
Jr Warehouse & Country Delivery Specialist
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Alcantarilla, Murcia (Spain) | On-site
Ready to be the engine behind flawless delivery?
At Hero, Logistics & Customer Excellence is where promises turn into reality. From the moment an order is placed to the second it reaches our partners, this team ensures everything runs smoothly. In this role, you won’t just keep operations moving — you’ll shape how efficiency, technology, and service excellence come together to delight our customers every single day.
Key Responsibilities
* Automate warehouse operations, WH maintenance, WH fault resolution.
* Oversee and support automated pallet warehouse operations, ensuring systems perform reliably and efficiently while quickly resolving technical faults before they impact service.
* Manage inbound and outbound processes, monitoring goods receipt and dispatch from external suppliers to keep our logistics center perfectly synchronized.
* Work with advanced tools like Voice Picking systems and LGVs, enabling seamless pallet movement from warehouse to loading areas.
* Identify, record, monitor, and resolve operational incidents, minimizing impact, preventing recurrence, and safeguarding service levels.
* Support domestic and international transport coordination, working closely with carriers, supply planners, and external suppliers to align production schedules and deliveries.
* Support forecasting and demand planning: supervise and collaborate with Demand Planning and Category Supply Planners.
* Actively participate in improvement projects, helping to implement new processes and bring fresh ideas that elevate efficiency and performance.
Who You Are
* Engineering‑Minded Problem Solver
o Bachelor’s degree in Industrial Organization, Mechanical Engineering, Industrial Technologies, or similar engineering background.
o Enjoy breaking down complex operational challenges and turning analysis into action.
* Logistics & Continuous Improvement Enthusiast
o Previous exposure to warehouse planning, automation, or continuous improvement activities is highly valued.
o See inefficiencies as opportunities to do things better, faster, and smarter.
* Clear Communicator in an Integral Context
o Native or C2-level Spanish and advanced English (C1), with confidence communicating across teams and partners.
o Translate operational data into clear, actionable messages.
* Organized Team Player
o Strong time management and collaboration skills, thriving in cross-functional environments.
o Enjoy working side by side with planners, suppliers, and logistics partners.
* Tech‑Curious Self‑Starter
o Adaptable, proactive, and enthusiastic about using technological tools to optimize processes and deliver results.
o Learn fast and take ownership from day one.
What We Offer
* Continuous learning and development opportunities.
* A collaborative and challenging multinational environment.
* Ongoing feedback and a culture that encourages open communication.
* Physiotherapist services to keep you feeling your best.
* Flexible schedule with early finish on Fridays.
* Attractive Compensation & Benefits package.
* Strong values and a matrix organization where you can make a real difference. xhfqzwm
* Great work environment and amazing people you'll be proud to work with.
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