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Presales solutions architect - (servicedesk, fieldservice, end-user-support, managed service).

Santander (39080)
JR Spain
Publicada el 25 julio
Descripción

Presales Solutions Architect - (Servicedesk, Fieldservice, End-user-support, Managed service)., SantanderClient:
Unisys
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
906488770497767014432460
Job Views:
2
Posted:
23.07.2025
Expiry Date:
06.09.2025
Job Description:
What Success Looks Like In This Role
Key Responsibilities
Analyze detailed client business processes, software, applications, IT outsourcing, and infrastructure requirements, assisting with RFP, RFI, and related processes.
Lead or support architectural and solution reviews.
Architect solutions using appropriate portfolio offerings with design elements that enable integration into the client environment, refining models as necessary.
Apply client understanding to propose and sell new products and services.
Lead client-facing technical interactions, gathering data, feedback, and input on solution requirements, challenges, and opportunities.
Collaborate with cross-functional teams, including product development and engineering, to address client needs and enhance product features.
Evaluate proposed solutions and costs to determine the most effective delivery methods and innovative approaches.
Lead innovation workshops and breakthrough initiatives with key clients.
Hold a Bachelor’s degree in business, finance, technology, or equivalent.
Strong English language skills;
German proficiency is aplus.
8 to 10 years of experience in End User Managed Services/Digital Workplace Services (e.G., Service Desk, Field Services, Device Management, Collaboration), with pre-sales solution architect experience preferred.
Good understanding of the competitive landscape, products, and services.
Excellent communication, analytical, and troubleshooting skills.
Experience in pre-sales solution design, proposal development, design review, trade-off decisions, and presentation skills.
Experience in developing cost/benefit analyses and assessing solution risks.
What do we offer?
Remote work with occasional business travel.
Permanent contract.
Free parking and garage.
Employee and Family Welfare and Assistance Program.
International, diverse environment with global opportunities.
Tailored career growth and continuous learning opportunities.
Technical and skills-based training (English classes, interpersonal skills, etc.).
Engagement in dynamic projects with major clients in the aeronautical sector.
Flexible remuneration plan including insurance, medical, childcare, restaurant, and transport tickets.
Home office allowance.
A supportive team with ample learning and training opportunities.
Unisys is an equal opportunity employer, considering all qualified applicants regardless of age, caste, citizenship, race, gender, disability, family status, ethnicity, gender identity, genetic information, marital status, nationality, pregnancy, religion, sexual orientation, veteran status, or any other protected category.
Note:
If you are not a passport holder of the country for the vacancy, a work permit may be required. For more information, visit our Blog.
Do not provide bank or payment details when applying. All applications should be submitted via the 'Apply now' button.
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