About VML
VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human‐first award‐winning work for blue chip client partners including AstraZeneca, Colgate‐Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca‐Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X.
We're looking for a Content & Community Manager – a social‐first creative who loves making and managing content that feels native to TikTok, Instagram and beyond.
This role is about bringing ideas to life quickly and authentically: from spotting the latest trends and turning them into simple, lo‐fi pieces of content, to engaging directly with communities in a way that feels fresh, fun and true to the brand.
What you'll do
Create and edit social‐first content (short‐form video, reels, posts) using tools like CapCut, Canva and native TikTok/IG features .
Stay on top of cultural and platform trends to turn them into quick, relevant content ideas.
Manage day‐to‐day community interactions: respond, engage and find opportunities to build brand love.
Collaborate with the wider team (strategy, design, creative) to make sure all content is aligned and impactful.
Keep an eye on performance and community feedback to help optimize future content.
What we're looking for
Previous experience creating content for social platforms and/or managing communities.
A natural feel for TikTok and Instagram culture – you know what works, what doesn't, and why.
Advanced English (spoken and written) to work with global teams and content.
Confident using creative tools (CapCut, Canva, IG/TikTok native editors).
A proactive, creative mindset, comfortable with fast turnarounds and lo‐fi creation.
Nice to have
Experience in an agency environment.
Familiarity with other platforms like YouTube, X or LinkedIn.
Basic knowledge of analytics to understand what resonates with communities.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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