Synvert ClearPeaks is a specialist consulting firm delivering services and solutions in "Everything Data" - Business Intelligence, Advanced Analytics, Big Data & Cloud, and Web & Mobile Applications. We are part of a strategic alliance with synvert, a group of six successful full-service Data & Analytics (D&A;) consulting firms, with a clear goal to become one of EMEA's largest D&A; consulting companies.
Our services are based on the latest market-leading enterprise technology platforms, and delivered by a dynamic team of expert consultants. Our strength lies in our ability to efficiently deliver customer insight and value, gained through our decades of experience with real-world challenges.
The Role
We are seeking a strategic and relationship-driven Account Manager to join our growing team. This role focuses on nurturing and expanding relationships with existing clients, ensuring consistent value delivery and long-term partnership success.
You will own account planning and execution, identifying growth opportunities, mitigating risks, and ensuring client satisfaction. This is an ideal role for someone with a strong customer focus and a track record of expanding business within an existing client base.
Responsibilities
Serve as the main point of contact for a portfolio of key clients
Develop and execute strategic account plans aligned with customer needs and company objectives
Generate cross-sell and upsell opportunities to grow account revenue
Collaborate with internal teams (Delivery, Marketing, Operations) to ensure quality of service and maintain high levels of client satisfaction and retention
Identify innovation and potential offerings and accelerators within your portfolio of customers
Track and report on account performance metrics and identify potential risks and proactively implement mitigation strategies
Requirements
Proven experience as an Account Manager in a Data & analytics consulting or professional services company
Deep understanding—and preferably hands-on experience—with data analytics, data platforms, cloud architecture, and business intelligence tools
Demonstrated ability to develop and execute strategic account plans
Strong interpersonal, negotiation, and communication skills
Commercial acumen and ability to identify growth opportunities in large enterprises
Customer-first mindset and results-driven approach
Our offer to you!
Be part of an international and talented team, enjoying an excellent work environment where people are passionate about what they do
Attractive salary according to experience and knowledge provided
Adaptable working schedule