Chief Engineer, DCEO, Data Center Engineering Operations
Job ID: | Amazon Data Services European Sovereign Cloud GmbH
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS general infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
AWS is looking for a detail-oriented individual to join our Data Center Engineering Operations (DCEO) Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.
As the Data Center Engineering Operation (DCEO) Chief Engineer (CE), you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. You will serve as an expert technical resource reporting to a site’s Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission‑critical servers must maintain better than 99.999% uptime.
As the DCEO Chief Engineer you will manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. Creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.
One of the best parts of this role is that you will direct, train and support Engineering Operation Technicians in their role of providing hands‑on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment‑specific training exercises is also expected. This equipment includes, but is not limited to, stand‑by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.
Key job responsibilities
- Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
- Operate independently with limited direct management.
- Act as an escalation point for all facilities‑related issues within the data center, escalating to the Data Center Facility Manager as needed.
- Perform root cause analysis of equipment failures.
- Troubleshoot and report facility and data server‑level events within internal SLA.
- Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
- Provide training and guidance to Engineering Operations Technicians.
- Ensure all safety procedures are adhered to by vendor and Amazon staff.
- Utilize internal CMMS to manage building workflows.
- Communicate complex technical information to a non‑technical audience.
Basic Qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
- Experience carrying new design concepts through exploration, development, and into deployment or mass production.
- Experience in MS Excel, Word, and Windows Operating Systems.
- Experience with power management and power monitoring systems.
- This role requires you to be a national of an EU member state.
Preferred Qualifications
- Knowledge of critical data center equipment.
- Knowledge of engineering documentation, electrical diagrams and standard operating procedures.
- Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA.
- Experience in project management in data centers or comparable critical infrastructure.
- Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure.
- Experience reading and interpreting construction specifications and drawings for all domains.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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