Overview
We are hiring in Boho Club: Night Auditor/Receptionist
Key requirements
* Education: Finance / Customer Service/Front Office/ Hospitality
* Professional category: Front Office Receptionist/ Auditor Night
* Experience: not necessary, at least 1 year
* Opera Cloud
* Languages: English - Professional level; Spanish - Professional level; Other languages (French, Deutsch, Russian, Arabic) will be a plus
Job description
* Welcome and greet guests by providing friendly, efficient and courteous service
* Perform check-in, check-out and payment transactions
* Answer phone calls. Answer, screen and forward incoming phone calls
* Receive, sort and distribute mail/daily deliveries
* Manage complaints, arrival, departure and rest functions
* Provide information to guests about facilities, events and services
* Maintain a high level of personal hygiene and appearance
* Reception and classification of the daily mail
* Ensure the reception area is neat and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures)
* Direct visitors to the appropriate person and office
* Provide basic and accurate information in person and by phone/email
* Maintain office security by following security procedures and controlling access through the reception desk (monitor logbook, issue visitor passes)
* Order receiving supplies and maintain a stock inventory
* Update calendars and schedule meetings
* Arrange travel and accommodation, and prepare vouchers
* Maintain up-to-date records of expenses and office costs
* Perform other administrative receptionist duties such as filing, photocopying, and transcribing
Main qualifications / skills
* Enthusiastic with a friendly personality
* Proven experience as a Front Office Receptionist or similar role, ideally in a 5* resort or hotel environment
* Proficiency in Microsoft Office
* Customer service and professional attitude and appearance
* Solid written and verbal communication skills
* Ability to be resourceful and proactive when issues arise
* Excellent organizational skills
* Multitasking and time-management skills, with the ability to prioritize tasks
We are offering
* 4 days working + 4 days off / week
* 32 H contract
* tips & upselling bonus
* high emotional salary. Good working environment
* benefits from relationships with third parties
* training and professional development plan
How to apply
Send CV to: jobs@bohoclub.com
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